JennaRae Athan
Middleburg,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Manager of Operations
RiverCity K9
09.2023 - 11.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Real Estate Agent
La Rosa Realty North Florida LLC
07.2018 - 11.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Server
Corky Bells Seafood
04.2020 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree -
Florida School of Real Estate
Jacksonville06.2018
Certified Dental Assistant - Dental Assisting
FCCJ North Campus
2006
High School Diploma -
Middleburg High School
Middleburg, FL05.2004
Timeline
Manager of Operations
RiverCity K9
09.2023 - 11.2023
Server
Corky Bells Seafood
04.2020 - 09.2023
Real Estate Agent
La Rosa Realty North Florida LLC
07.2018 - 11.2023
No Degree -
Florida School of Real Estate
Certified Dental Assistant - Dental Assisting
FCCJ North Campus
High School Diploma -
Middleburg High School
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