Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jennean Ashford

Stockbridge,Ga.

Summary

To provide the upmost customer service experience in line with meeting and exceeding corporate goals, while sharpening my skill set for future advancement.

Overview

31
31
years of professional experience

Work History

CNA Care Giver

Home Healthcare
05.2024 - Current
  • Assist with daily living activities to make sure the patient is taken care of
  • This includes turning and ambulating patients and delivering food and beverages to patients throughout the day
  • Help patients with personal hygiene, such as providing bedpans and helping them bathe
  • Provide adjunct patient care as needed
  • This can include delivering ice packs and dressings to help relieve pain while in therapy or baths for soothing purposes after their session has ended
  • Process a wide range of information from other professionals and work with physicians, caregivers, and nurses
  • Closely monitor and record food intake, as well as urinary and fecal output, to be shared with key medical and nursing staff

Barista

Starbucks
09.2023 - 01.2024
  • Prepare and serve coffee and tea drinks that meet quality standards
  • Properly handle and maintain all equipment
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner
  • Accurately handle cash and credit card payments, following appropriate cash-handling procedures
  • Serve customers quickly and efficiently
  • Demonstrate a thorough understanding of all the menu offerings
  • Observe relevant health and safety standards

CNA Care Giver

Advantage Health
09.2015 - 11.2019
  • Assist with daily living activities to make sure the patient is taken care of
  • This includes turning and ambulating patients and delivering food and beverages to patients throughout the day
  • Help patients with personal hygiene, such as providing bedpans and helping them bathe
  • Provide adjunct patient care as needed
  • This can include delivering ice packs and dressings to help relieve pain while in therapy or baths for soothing purposes after their session has ended
  • Process a wide range of information from other professionals and work with physicians, caregivers, and nurses
  • Closely monitor and record food intake, as well as urinary and fecal output, to be shared with key medical and nursing staff

Food Server

Cracker Barrel Old Country Store
02.2014 - 11.2015
  • Schedules dining reservations for guests in advance and as they arrive at the restaurant
  • Directs and instructs the dining room personnel on customer needs to ensure customers
  • Service needs for small children, as well as for individuals with disabilities or food allergies
  • Inspects and maintains the dining facilities by instructing the buss personnel and waiters

Early Childhood Care Provider

Eagle's Landing Daycare Center
02.2014 - 11.2014
  • Works as a member of a co-operative team in order to provide an appropriate educational program for the group/groups of children within the service
  • Plans and implements developmental programs, based on observation of individual children
  • Ensures that the policies of the department and the Funding Authorities are implemented in providing appropriate care and educational programs for children
  • Supervises and trains staff and students undertaking child care training programs

Customer Service Representative

Quik Trip
05.1996 - 11.2012
  • Provides excellent customer service
  • Filing and data entry of documents and forms
  • Performs various clerical functions under the direct supervision of the management team
  • Responsible for adherence to internal control procedures at all times
  • Execute team player behavior while working in conjunction with management staff and colleagues to increase business efficiency
  • Train and coach new personnel to properly use software and equipment

Early Childhood Care Provider

Pebbles and Bam Bam
04.1994 - 05.1996
  • Assists in the creation of a class room environment
  • Assists in the screening and preparation of children to fully participate in program services
  • Support the social and emotional development of children
  • Maintain a safe environment based on safety standards set by the program

Education

Bachelors - Health Care Management

Argosy University
12.2017

Georgia Nurse Aide Training -

Center for Progressive Training
09.2015

Skills

  • Customer Service
  • General Clerical
  • Sales
  • Certified Nurse Aide

Volunteer Experience

Jonesboro Fire Department, Jonesboro, GA, Fire Fighter, 01/01/03, 12/31/06, Rescue fire victims and administer emergency medical aid., Collaborate with other fire fighters., Patrol burn areas after fires., Extinguish flames and embers.

Timeline

CNA Care Giver

Home Healthcare
05.2024 - Current

Barista

Starbucks
09.2023 - 01.2024

CNA Care Giver

Advantage Health
09.2015 - 11.2019

Food Server

Cracker Barrel Old Country Store
02.2014 - 11.2015

Early Childhood Care Provider

Eagle's Landing Daycare Center
02.2014 - 11.2014

Customer Service Representative

Quik Trip
05.1996 - 11.2012

Early Childhood Care Provider

Pebbles and Bam Bam
04.1994 - 05.1996

Georgia Nurse Aide Training -

Center for Progressive Training

Bachelors - Health Care Management

Argosy University

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Jennean Ashford