Agegnehu Wibte
Jacksonville,FL
Summary
Experienced and customer-focused professional with over 10 years in cashier roles, and small business owner, delivering accurate and efficient transaction processing in fast - paced environments. excellence in handling high - value calls managing 30-35 customer orders per shift.- and empathetic communication skills through Certified Nursing Assistant (CNA) work, providing compassionate patient care. Recently completed the BankWorks Fundamentals Certificate, equipping with foundational banking knowledge and compliance awareness. Exited to contribute to a dynamic bank teller role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA/Care Giver
Anthem Lake
Jacksonville, FL
09.2022 - 11.2023
- Assist clients with personal care such as bathing, dressing, toileting, and grooming
- Monitor and record vital signs, and report changes to nursing staff
- Provide emotional support and companionship to patients and their families
- Maintain a clean, safe, and supportive environment
Owner, Store manager
Avenue Food Store
Jacksonville, FL
02.2017 - 11.2018
- Handled cash, credit/debit payments, returns, and exchanges
- Balanced register drawer at the beginning and end of each shift
- Provided friendly service and answered customer inquiries
- Maintained cleanliness of checkout area and assisted in stocking merchandise
- Operated cash register and lottery terminal
- Assisted customers with locating items and making product suggestions
- Reconciled cash drawer and prepared daily sales reports
- Trained new hires on register procedures and store policies
Customer Service Call Center
Naddaf Whole Sale
Jacksonville, FL
06.2014 - 03.2016
- Processed 30-40 retail store orders daily via telecommunication, ensuring accuracy and timely fulfillment.
- Provided product guidance to customers, aiding in informed purchasing decisions and enhancing overall customer satisfaction.
Education
High School Diploma -
First Coast Academy
Jacsonville, FLSkills
- Vital sign monitoring
- Patient care
- Personal hygiene assistance
- Medical documentation
- Patient safety protocols
- Customer service
Certification
- Certified Nursing Assistant
- Certified BLS / CPR
- BankWorks Fundamentals
Timeline
CNA/Care Giver
Anthem Lake
09.2022 - 11.2023
Owner, Store manager
Avenue Food Store
02.2017 - 11.2018
Customer Service Call Center
Naddaf Whole Sale
06.2014 - 03.2016
High School Diploma -
First Coast Academy
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