Jennee Moore
Washington
Summary
Dynamic Customer Success and Account Development Manager with a proven track record at Domo, including a "Rookie of the Year" award and consistently exceeding sales quotas by over 100%. Expert in client relationship management and cross-functional collaboration, driving product adoption, revenue growth, and customer retention through effective communication and negotiation skills.
Overview
7
7
years of professional experience
Work History
Customer Success Manager
Domo
02.2022 - Current
- Awarded "Rookie of the Year" at our company wide event for outstanding performance and quick integration into the team.
- Fostered strong relationships with clients to ensure product adoption and engagement.
- Collaborated with cross-functional teams to ensure clients’ needs were met and exceeded expectations.
- Acted as a trusted advisor to customers, driving retention and long-term success.
Account Development Manager
Domo
08.2017 - 02.2022
- Consistently finished above 100% of sales quota for 4 consecutive years, demonstrating a strong ability to drive revenue.
- Identified and nurtured high-value leads
- Managed key accounts and built relationships with decision-makers to identify business opportunities.
- Collaborated with other sales and product teams to ensure the successful transition and conversion of a prospect to a customer.
Education
Bachelor of Arts - Communications
Southern Utah University
Utah04-2017
Skills
- Client Relationship Management
- Account Development & Growth
- Cross-functional Collaboration
- Sales & Revenue Growth
- Customer Retention Strategies
- Product Adoption & Training
- Communication & Negotiation
- CRM Tools (eg, Salesforce)
Timeline
Customer Success Manager
Domo
02.2022 - Current
Account Development Manager
Domo
08.2017 - 02.2022
Bachelor of Arts - Communications
Southern Utah University
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