Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jennell Russell Fuchs

Mercer Island,WA

Summary

Highly motivated, dependable, and good-hearted team player seeking position as an Alaska Airlines Lounge Hospitality Host. Exceptional interpersonal communication, conflict resolution and problem solving skills. Excellent hospitality skills with strong attention to customers' needs, and high service standards. Ability to maintain composure under stress and provide quick, safe, and courteous service.

Overview

35
35
years of professional experience

Work History

Companion/Caregiver

Home Assist Concierge
Bellevue, WA
04.2021 - Current
  • Uphold a safe and clean environment
  • Manage complex family dynamics and provide in home, culturally sensitive care for elderly clients
  • Supervise and collaborate with clients and families to design meal plans, manage household duties, schedule appointments, and assist with personal care
  • Accompany clients to medical appointments, implement individualized care plans and advocate for client-centered care
  • Engage clients with memory aid and engaging activities, create predictable patterns and organize safe transportation
  • Build strong and trusting rapport with clients and loved ones

Youth Coordinator and Advisor

National League of Young Men
Mercer Island, WA
08.2014 - Current
  • Supervise, organize and lead teenagers, ages 14-18, developing leadership skills and enabling charitable activities and volunteer events
  • Plan and lead educational trainings and honorary events for over 200 people
  • Partner with parents and offer insights for guiding teens

Donor Relations Manager

Kingdom Home
Seattle, WA
10.2018 - 10.2021
  • Provided outstanding service to new and long-standing donors developing solution based action plans
  • Built donor rapport by providing clear communication and troubleshooting technical discrepancies
  • Assisted donors in payments and setting up payment plans
  • Supported organizational goals and enhanced customer relations through friendly, knowledgeable and positive service

Program Director and Lead Teacher

LOGOS After School Program
Mercer Island, WA
09.2008 - 05.2014
  • Created and taught Jr. Logos, an after-school program for children ages 2-6
  • Provided a safe, loving and fun environment for children to learn and grow
  • Collaborated with teachers to evaluate successes and opportunities, as well as develop new curriculum and make proactive changes
  • Managed program operations and provided strategic leadership for volunteers

President, Board of Directors and Member at Large

Sunnybeam Preschool
Mercer Island , WA
09.2003 - 06.2011
  • Managed finances and strategized with board members to innovate opportunities to provide a remarkable experiences students and attract new families
  • Set board agenda schedules and oversaw performance and progress
  • Implemented board recommendations for measuring success outcomes and assess efficiency of programs

Teacher

Cornwall-Lebanon School District, PA
Broward Country School District, FL
06.1995 - 05.2000
  • Taught elementary education to general education students integrated with special needs students, ages 7-10
  • Managed secure and disciplined classroom to provide a structured, compassionate and positive learning environment for 25-35 children
  • Coached and mentored new teachers on school guidelines and curriculum to increase teacher success
  • Maintained safe, clean and organized classroom
  • Collaborated with other teachers to create an inclusive team environment

Sales Associate

I. Magnin
Seattle, WA
06.1989 - 12.1993
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.

Education

Master's in Teaching - Elementary Education

Seattle University
06.1995

Bachelor of Arts - Communications - Public Relations

University of Washington
Seattle, WA
12.1993

Skills

  • CPR/First-aid certified
  • Superior organizational, scheduling and decision making skills
  • Enthusiastic, optimistic problem-solver and multitasker
  • Reliable and trustworthy
  • Easily works well as part of a team
  • Flexible and adaptive
  • Excellent ability to anticipate and respond to individual needs and preferences
  • Effective public speaking and active listening skills
  • Adept at meeting deadlines and satisfying client requests promptly
  • Proficient in Microsoft Office and Excel

Personal Information

Enjoys entertaining, skiing, hiking, reading, and spending time with family, friends and pets. Educated in Spanish and Italian. Passionate about travel, and an Alaska Airlines fan and MVP gold member.

Timeline

Companion/Caregiver

Home Assist Concierge
04.2021 - Current

Donor Relations Manager

Kingdom Home
10.2018 - 10.2021

Youth Coordinator and Advisor

National League of Young Men
08.2014 - Current

Program Director and Lead Teacher

LOGOS After School Program
09.2008 - 05.2014

President, Board of Directors and Member at Large

Sunnybeam Preschool
09.2003 - 06.2011

Teacher

Cornwall-Lebanon School District, PA
06.1995 - 05.2000

Sales Associate

I. Magnin
06.1989 - 12.1993

Master's in Teaching - Elementary Education

Seattle University

Bachelor of Arts - Communications - Public Relations

University of Washington

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Jennell Russell Fuchs