Jennene Hendrickson
London,United Kingdom
Summary
Detail-oriented professional with expertise in project coordination and customer relationship management systems. Demonstrates proficiency in the Microsoft Office suite and CRM software systems, ensuring efficient data entry and multitasking abilities. Strong problem-solving skills and excellent communication enhance the ability to manage projects effectively while maintaining attention to detail. Committed to leveraging time efficiency and organisational skills to achieve career growth in a dynamic environment.
Overview
5
5
years of professional experience
Work history
Freelance Administrator
Self-employed
London
2024.05 - Current
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Improved record keeping system with attention to detail and thoroughness.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Increased efficiency of document retrieval with a well-organised filing system.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
Sales Administrator
Hamptons Estate Agents
London, England
2022.05 - 2024.03
- Assisted in managing sales documentation and contracts ensuring compliance and accuracy.
- Supported coordination of schedules and meetings improving time management for sales team.
- Helped maintain CRM systems enhancing data accuracy and reporting capabilities.
- Aided in developing customer follow-up processes improving client retention rates.
- Contributed to training new staff on administrative procedures and software.
- Collaborated with sales team enhancing overall productivity.
- Maintained effective communication between sales and other departments.
Administrator/ Property Manager
Foster and Edwards Estate Agents
London, England
2021.08 - 2022.05
- Managed daily operations of property management, ensuring compliance with regulations and standards.
- Enhanced tenant relations through effective communication and conflict resolution strategies.
- Coordinated property maintenance and repairs, optimizing service response times.
- Maintained accurate records using CRM software, streamlining data entry processes.
- Implemented time management techniques to improve office efficiency and support team collaboration.
- Increased efficiency of document retrieval with an well-organised filing system.
Education
Bachelor of Science - Events And Entertainment Management
University of Plymouth
London, United KingdomAssociate of Science - Tourism And Hospitality Studies
University of the West Indies
Basseterre, St KittsSkills
- Problem-solving
- Microsoft office suite proficiency
- Time efficiency
- Attention to Detail
- Project coordination
- Data entry
- Excellent communication
- CRM Software Systems
- Multitasking Abilities
- Customer relationship management systems
References
References available upon request.
Timeline
Freelance Administrator
Self-employed
2024.05 - Current
Sales Administrator
Hamptons Estate Agents
2022.05 - 2024.03
Administrator/ Property Manager
Foster and Edwards Estate Agents
2021.08 - 2022.05
Bachelor of Science - Events And Entertainment Management
University of Plymouth
Associate of Science - Tourism And Hospitality Studies
University of the West Indies