Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenni Cootes

Albuquerque

Summary

Dynamic property management professional overseeing operations for 1,000 residential properties. Successfully managed client communications and vendor relations, enhancing resident satisfaction and achieving a 50% conversion rate on new management contracts.

Overview

3
3
years of professional experience

Work History

Property Management Coordinator

Real Estate Solutions
Denver
06.2024 - 06.2026
  • Managed daily operations for a portfolio of approximately 1,000 residential properties, liaising with property owners, residents, vendors, and prospective clients to ensure smooth communication and operations.
  • Coordinated maintenance requests, vendor services, and property improvement projects to support resident satisfaction and preserve property value.
  • Oversaw resident relations, lease administration, and compliance with company policies, Fair Housing regulations, and local requirements.
  • Monitored property performance and owner expectations while supporting operational and financial objectives.
  • Selected as the sole team representative to conduct prospective client consultations and discovery calls in management's absence, achieving an approximately 50% conversion rate to signed management agreements.
  • Assisted with new client onboarding and expectation-setting to establish strong client relationships and support business growth.

Micro Home Community Internship

Casata Austin
Austin
06.2023 - 08.2023
  • Guided potential customers from initial inquiry to lease signing through consistent follow-up.
  • Facilitated resident acquisition by conducting property tours and providing information.
  • Coordinated community and volunteer events to enhance resident engagement at Casata.

Education

B.B.A - Marketing

Texas State University
San Marcos, TX
05-2024

Skills

  • Contract administration
  • Lease administration
  • Vendor management
  • Maintenance coordination
  • Rent collection strategies
  • Regulatory compliance
  • Project coordination
  • Attention to detail
  • Time management
  • Resident relations
  • Professional communication
  • Regulatory compliance

Timeline

Property Management Coordinator

Real Estate Solutions
06.2024 - 06.2026

Micro Home Community Internship

Casata Austin
06.2023 - 08.2023

B.B.A - Marketing

Texas State University

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Jenni Cootes