
I have over 10 years of customer service skills, handling large amounts of cash, debit cards. and credit cards electronically. I have educated customers on company products and offers. Offering the right plans for each clients needs. I maintain a high level of professionalism and efficiency. I assure each customer leaves satisfied with their service.
Being able to manage a family on one income. Being at home all day means I am always on my feet, ranging from grocery shopping, doing the laundry, cleaning the house, cooking, taking my kids to doctor and dentist appointments, school functions, and picking up my kids from school.
Determined the reason of delinquency and assist in resolving client problems or issues. Exceeding in performances by being able to handle high volume with superior customer satisfaction. Moving towards consistent and diligent progress towards benchmarks. Contributing to a positive work environment by meeting company standards and expectations as required by the company. Being a team member by offering support to colleagues as needed.