Jennifer Teague
Muncie,IN
Summary
Dedicated secretary/operations manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Hairstylist
Self Employed
06.2017 - 08.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Recorded notes for future reference about customer preferences and services delivered.
Secretary/Operations Manager
Amazing Event Rentals
01.2012 - 06.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Associate of Science - Business
Technical College of The Lowcountry
Beaufort, SC05.2024
Associate of Arts - Cosmetology
Pj's School of Cosmetology
Muncie, IN05.2017
Skills
- Administrative Duties
- Operations Management
- Employee Schedule Coordination
- Operational Efficiency
- Filing Experience
- Reception Functions
- Keyboarding Skills
- Microsoft Office
- Time Management
Timeline
Hairstylist
Self Employed
06.2017 - 08.2023
Secretary/Operations Manager
Amazing Event Rentals
01.2012 - 06.2015
Associate of Science - Business
Technical College of The Lowcountry
Associate of Arts - Cosmetology
Pj's School of Cosmetology
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