Juan Velez
Binghamton ,NY
Summary
Driven and detail-oriented professional with experience at Tioga State Bank and Suzy Q's Ice Cream Shop, adept in basic accounting principles and fostering interpersonal relationships. Excelled in enhancing customer banking experience and ensuring financial transaction accuracy, demonstrating patience, empathy, and a commitment to professionalism.
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Bank Teller Intern
Tioga State Bank
11.2024 - Current
- Promoted a positive work environment by offering assistance to fellow interns when needed, fostering teamwork within the bank branch.
- Continuously honed skills in various banking software programs used for teller transactions, ensuring accuracy and efficiency at all times.
- Educated customers on use of banking website and mobile apps.
Cashier/Server
Suzy Q's Ice Cream Shop
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Taking Classes Online While in High-school
Tompkins Community College
ThompNo Degree - Still Attending Graduate This Year
Johnson City High School
Johnson City, NY06-2025
Skills
- Patience and empathy
- Basic accounting principles
- Listening and comprehension
- Professionalism and courtesy
- Cash handling expertise
- Financial transactions accuracy
- Interpersonal relationship building
- Cost accounting
Timeline
Bank Teller Intern
Tioga State Bank
11.2024 - Current
Cashier/Server
Suzy Q's Ice Cream Shop
06.2022 - Current
No Degree - Taking Classes Online While in High-school
Tompkins Community College
No Degree - Still Attending Graduate This Year
Johnson City High School