Jennie Adame
Hemet,CA
Summary
Dynamic Shift Leader at Taco Bell with a proven track record in team supervision and customer service excellence. Skilled in cash handling and conflict resolution, I foster a positive work environment while enhancing operational efficiency. Committed to training staff and maintaining high food safety standards, I drive team motivation and collaboration.
Overview
13
13
years of professional experience
Work History
Shift Leader
Taco Bell
Hemet, CA
06.2020 - 11.2025
- Supervised team members to ensure efficient service during high-volume shifts.
- Trained new employees on food preparation and customer service standards.
- Conducted inventory checks to maintain stock levels and reduce waste.
- Implemented daily cleaning schedules to uphold health and safety standards.
- Monitored cash handling procedures to ensure accuracy and accountability.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Package Handler
Herbalife Warehouse
Riverside, CA
02.2013 - 09.2016
- Operated material handling equipment to efficiently transport packages within warehouse environment.
- Sorted and organized incoming shipments to optimize storage space and ensure accurate inventory management.
- Collaborated with team members to maintain safety standards and improve workflow efficiency throughout operations.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Education
High School Diploma -
Rubidoux High School
Rubidoux, CaSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Customer service focus
- Strong verbal and written communication
- Training assistance
- Team supervision
- Conflict resolution
- Staff education and training
- Staff supervision
- Safety processes and procedures
- Inventory counts
- Shift paperwork completion
- Team-building activities
- Shift leadership
- Multitasking Abilities
- Customer service
- Teamwork and collaboration
- Time management
- Team building
- Food safety
- Food preparation
Timeline
Shift Leader
Taco Bell
06.2020 - 11.2025
Package Handler
Herbalife Warehouse
02.2013 - 09.2016
High School Diploma -
Rubidoux High School