Jennie Anderson
Grafton,IA
Overview
14
14
years of professional experience
Work History
Office Manager and Paralegal
Iowa Legal Aid
11.2022 - Current
- Phone intake and addressing client concerns when applying for legal assistance or giving referrals if needed
- Application advocate and conducting client interviews while giving general advice based on the broad scope of the client's legal issues
- Document gathering and submitted to client files for the advocate assigned, and making sure that they are notified when documents are added.
- Working with other offices in getting cases staffed and participating with questions about applications
- Assisting walk-in with applications and addressing concerns in an in person environment
- Drafting and filing of documents as requested by the Managing Attorney of the office
- Notarize documents as necessary
- Office Manager duties: Client Trust Report, Staffing Spreadsheet updates, Office Supply ordering, following up with vendors to get confidential shredding picked up, water deliveries, mailing and in office technical support contact in the Mason City office
Paralegal
O'Mara Law office
Mason City, IA
03.2022 - 11.2022
- Client Intake and application review
- Payment Processing for services in the office
- Document drafting/Electronic Filing and management of EDMS notifications including appearances, pleadings, and briefs
- Calendar maintenance/scheduling for the appropriate attorney in CLIO
- Research and document preparation using LexusNexis+
- Employee workflow and job duties reviewed as needed
- Front Reception duties when needed
Emergency Room Secretary
Renown Health
Reno, NV
09.2019 - 07.2020
- Ensure accurate reporting of all number of contacts (patients seen) in the ER from the previous 24 hours; Support the Department Director in project essentials throughout the ER, minutes from monthly meetings and agenda preparation for these meetings.
- Updated and prepared policies and procedures for position within the ER to maintain level of accountability.
- Support four Nursing Managers and the Department Manager with all requests and anticipate additional responsibilities due to upcoming projects or current public health crises.
- Maintain all needed office supplies for the ER within budgetary limits; organizing department areas; and maintaining all education, and HR files held within the department.
- Other duties as requested from any of the managers within the ER.
Accounting Assistant II
Nevada Department of Wildlife
Reno, NV
11.2018 - 09.2019
- Ensure personnel and vendor compliance with departmental accounting policies.
- Ensure payment of purchase orders; record transactions in Advantage (State accounting software).
- Reconcile payments and open invoices; update vendor contact information as necessary.
- Manage inventory of uniforms (field, dress, law enforcement).
- Serve as Point of Contact with State Printing office.
Governmental Affairs Associate / Certification Compliance Liaison
California Consortium of Addiction Programs and Professionals
Sacramento, CA
02.2012 - 03.2018
- Assisted with consolidation of California Association of Recovery Resources and California Association of Alcoholism and Drug Abuse Counselors into California Consortium of Addiction Programs and Professionals.
- Wrote consortium mission statement. Compiled departmental and board policies and procedures. Completed certification necessary for organizational accreditation. Transitioned consortium to electronic recordkeeping.
- Compiled quarterly membership data for financial projections; ensured membership compliance with state regulations.
- Addressed patient complaints. Completed appeals process; implemented disciplinary measures as applicable.
- Made reports to membership and credentialing boards. Audited certification application deficiencies.
- Interviewed prospective new personnel; made hiring decisions. Trained new personnel, recommended assignments.
- Made public presentations at professional conferences that were accredited for Continuing Education Units.
- Represented consortium at conferences, in interviews, and on social media.
- Met with state legislators and officials of various departments for the State of California; discussed prospective legislation and programs.
- Prepared documents for the CEO to sign and distribute to agencies.
- Prepared several grant applications to expand the services of the organization.
- Hired as accounting assistant; transferred to credentialing assistant, May 2013; promoted to administrator, April 2014; given duties of government liaison, April 2016.
Education
Bachelor of Arts - Interdisciplinary Studies
Arizona States University
Tempe, AZ05-2022
Skills
- Excellent communication
- Verbal communication
- Team building
- Team management
- Decision-making
- Dependable and responsible
- Quality assurance
- Microsoft office
- Problem resolution
- Training & Development
- Good Telephone Etiquette
- Collaboration
- Organization and time management
- Calm under pressure
- Active listening
- Attention to detail
- Computer skills
- Clerical support
Timeline
Office Manager and Paralegal
Iowa Legal Aid
11.2022 - Current
Paralegal
O'Mara Law office
03.2022 - 11.2022
Emergency Room Secretary
Renown Health
09.2019 - 07.2020
Accounting Assistant II
Nevada Department of Wildlife
11.2018 - 09.2019
Governmental Affairs Associate / Certification Compliance Liaison
California Consortium of Addiction Programs and Professionals
02.2012 - 03.2018
Bachelor of Arts - Interdisciplinary Studies
Arizona States University