Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jennie Bailey

Huntington Beach,CA

Summary

Dynamic marketing, operations, and administrative professional with extensive experience driving end-to-end event execution, trade show logistics, sales support, and cross-functional project coordination. Known for owning complex processes, strengthening client and internal relationships, and delivering creative, operationally sound solutions that elevate brand presence and business outcomes. Brings a detail-driven, proactive approach with a strong track record of improving systems, managing multiple priorities, and supporting teams at scale.

Overview

13
13
years of professional experience

Work History

Administrative Coordinator, Marketing

PARS
Newport Beach, USA
04.2022 - Current
  • Oversee the planning, coordination, and execution of marketing events, including industry trade shows, conferences, and special events, with some domestic travel required.
  • Leading the strategy and development of unique booth swag and interactive booth activations, elevating brand presence and increasing attendee engagement at trade shows.
  • Implemented office procedures, streamlining workflow and improving team collaboration.
  • Execute project coordination by tracking timelines and deliverables to ensure organizational goals are met.
  • Evaluate administrative processes and implement improvements to increase productivity and operational effectiveness.
  • Manage cross-department communication to ensure timely information sharing and project alignment.
  • Maintain a well-organized filing system to ensure accurate recordkeeping and easy access to critical documents.
  • Identify and implement process improvements that increase administrative efficiency and effectiveness.
  • Collaborate with department heads on strategic planning initiatives while ensuring alignment with overall organizational goals.
  • Train new administrative staff on company protocols and software systems, supporting onboarding and long-term success.
  • Manage Outlook and master calendars for all department-wide events and conferences, and coordinate travel arrangements as needed.
  • Collaborate with cross-functional teams to achieve project objectives under tight deadlines.
  • Organize successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
  • Spearheading the implementation and ongoing management of a company-wide travel management program, increasing efficiency and freeing teams to focus on higher-priority initiatives.
  • Coordinate large-scale annual events, ensuring smooth execution and positive attendee experiences.
  • Manage the full end-to-end exhibit booth logistics process, including vendor coordination, booth furnishing orders, shipping deadlines, material handling authorizations (MHA), bills of lading (BOL), and venue-specific pre-arrival requirements.
  • Oversee budget tracking and expense reporting to ensure projects remain within financial constraints.
  • Support the scheduling and execution of marketing webinars and produce post-webinar analytics reports.
  • Utilize CRM systems (Microsoft Dynamics) to maintain accurate contact and lead data.
  • Manage office supply inventory to ensure essential materials are consistently stocked.

Broker Coordinator

Cushman & Wakefield
Irvine, CA, USA
12.2021 - 04.2022
  • Provided comprehensive sales, marketing, and transaction support to brokers across active listings and pursuits.
  • Supported client relationship management in partnership with assigned brokers.
  • Coordinated with internal functional teams (marketing, graphic design, mapping, research) to obtain and deliver content for marketing materials and pursuit efforts.
  • Managed scheduling and logistics for property showings, tours, client meetings, and broker appointments, including necessary accommodations.
  • Created and maintained marketing materials such as market documents, tour books, property flyers, brochures, and listing collateral.
  • Collected, prepared, and distributed client activity reports.
  • Executed end-to-end property tour logistics in coordination with brokers and licensed professionals.
  • Updated website content, social media platforms, and other digital marketing channels on behalf of brokers.
  • Developed project budgets for broker initiatives in collaboration with the broader team.
  • Coordinated vendor services including professional photography and aerial imagery.
  • Planned and supported events such as open houses and industry-related functions.
  • Oversaw and maintained marketing schedules, including administration of electronic communications for assigned clients.
  • Maintained and entered new leads, opportunities, and outstanding balances in the CRM system.
  • Generated project codes for deals to ensure accurate tracking of pursuit- and transaction-related expenses.
  • Prepared, processed, and reconciled broker expense reports.
  • Prepared, collected, and tracked all deal-related documentation, following up with parties to ensure timely execution.
  • Coordinated with Legal for agreement review and approval as required.
  • Created deal sheets per listing agreements for internal review and approval.
  • Adhered to deal management processes, ensuring accurate submission and maintenance of all required documentation within the deal management system.
  • Maintained and managed research databases, including entering new listings and distributing property availability and related information as directed by fee-earners.
  • Produced reports to support deal tracking, revenue accounting, and performance analysis.

Account Executive | Sales Associate

Priority Dispatch
Salt Lake City, UT, USA
06.2020 - 11.2021
  • Managed client relationships to drive account growth, retention, and long-term satisfaction.
  • Developed tailored solutions to address client needs, increasing engagement, satisfaction, and loyalty.
  • Executed recurring monthly projects and campaigns while managing ongoing priorities.
  • Scheduled, tracked, and organized meetings, agendas, and calendars to support sales and operational workflows.
  • Maintained and regularly cleaned internal databases for licensed users, master agencies, and sales contacts, including management of ESP, annual maintenance, and CDE subscriptions.
  • Collaborated with cross-functional teams to streamline communication and improve project execution.
  • Utilized CRM systems to track sales activity, customer interactions, and account status.
  • Entered quotes and generated invoices in Salesforce, including managing transactions for U.S., Mexico, and Canada-based clients.
  • Created and updated internal Adobe forms and sales contracts at the direction of the Sales Director.
  • Maintained trade show planning lists for Marketing Communications and Sales teams, including forecasting trade show usage, inventory needs, feedback tracking, and shipping requirements for swag and promotional materials.
  • Managed multiple client accounts simultaneously while maintaining organization and prioritizing deadlines effectively.
  • Organized and prioritized high volumes of customer inquiries and calls; managed customer service emails, faxes, and information requests including orders, leads, and account inquiries.
  • Maintained detailed product knowledge to ensure accurate representation during sales discussions and client negotiations.
  • Acted as a liaison between internal departments and external agencies, handling confidential and non-routine information and explaining policies or providing training when needed.
  • Conducted regular client check-ins to assess needs and identify upselling and expansion opportunities.
  • Worked independently and collaboratively on special, non-recurring, and ongoing projects, including trade show coordination, mass billing, product updates, software updates, and mailings.
  • Prepared, designed, and proofread correspondence, memos, spreadsheets, and reports, ensuring accuracy, clarity, and professional presentation.
  • Supported departmental financial operations by creating purchase orders, coding expenses, processing expense reports, and reconciling corporate credit card activity.

Course Coordinator

Priority Dispatch
Salt Lake City, UT, USA
08.2018 - 05.2020
  • Coordinated course schedules and resource allocation to support effective and timely training delivery.
  • Developed and maintained instructional materials and assessments aligned with organizational objectives.
  • Built and maintained strong working relationships with course organizers, instructors, and attendees.
  • Provided comprehensive client and instructor support, including course coordination, file management, and clerical functions.
  • Communicated timely information, direction, and updates to contract instructors and internal staff.
  • Monitored course timelines and deadlines, proactively notifying organizers to ensure requirements were met.
  • Partnered closely with the internal shipping warehouse to coordinate course material orders and fulfillment.
  • Composed and distributed professional correspondence and course updates to organizers, instructors, and attendees.
  • Generated and analyzed reports related to course scheduling, attendance, and enrollment data.
  • Entered, managed, and maintained accurate data within a customized software system.
  • Followed company procedures, guidelines, and service standards to ensure a high level of customer support.
  • Collaborated effectively with internal teams and external contacts, fostering a cooperative and professional working environment.
  • Contributed to a positive, collaborative workplace culture by promoting clear communication and teamwork.

Inside Sales Representative

Vox Marketing Group
Provo, UT, USA
07.2014 - 07.2018
  • Generated and maintained an active sales pipeline to support domestic projects and revenue goals.
  • Managed full-cycle project management and inside sales responsibilities for domestic client initiatives.
  • Coordinated scheduling and logistics for executive meetings, ensuring clear communication and alignment across departments.
  • Collaborated with cross-functional teams to support project initiatives and drive timely completion of objectives.
  • Served as a primary point of contact for customers, vendors, and external partners, handling inquiries promptly and professionally.
  • Supported day-to-day operations by anticipating needs, proactively identifying issues, and resolving challenges efficiently.
  • Tracked project timelines, maintained documentation, and communicated progress updates to internal stakeholders and clients.
  • Improved customer satisfaction through responsive service and effective issue resolution.
  • Conducted in-depth research on client business models and industries to support tailored solutions and proposals.
  • Worked directly with clients and vendors to ensure on-time product delivery for events and campaigns.
  • Developed creative ideas, presentations, and quotes to support customer events and promotional campaigns.
  • Maintained up-to-date knowledge of promotional product offerings to provide relevant recommendations.
  • Coordinated interdepartmental efforts across the entire project lifecycle, from project kickoff through product delivery and invoicing.
  • Delivered end-to-end custom product services, overseeing the process from initial design through final packaged product while maintaining quality standards.

Executive & Administrative Assistant

MK Business Centers
Manhattan Beach, CA
01.2013 - 10.2013
  • Served as Administrative Assistant for a high-end executive office suite, supporting daily operations and executive-level clients.
  • Led operational improvement initiatives to enhance service delivery, workflow efficiency, and overall client satisfaction.
  • Streamlined internal processes to optimize resource allocation and improve office efficiency.
  • Coordinated daily office operations to ensure smooth administrative support and a professional client experience.
  • Supported executive staff by managing calendars, scheduling meetings, coordinating travel arrangements, and preparing critical documents.
  • Answered and managed a multi-line phone system, routing calls, delivering messages, and welcoming clients and visitors.
  • Acted as an escalation point for complex or challenging client situations, maintaining high service standards and supporting junior staff.
  • Reported operational issues to senior management with detailed documentation and recommendations.
  • Assisted in recruiting, hiring, onboarding, and training new team members, supporting smooth integration into the office.
  • Trained and guided team members to maintain productivity, performance standards, and service quality.
  • Maintained strict confidentiality of sensitive information through adherence to privacy policies and secure filing systems.
  • Coordinated office supply inventory, proactively ordering materials to prevent workflow disruptions.
  • Collaborated with cross-functional teams to implement solutions addressing client needs and operational challenges.
  • Built strong client relationships through clear communication, responsiveness, and consistent service excellence.
  • Promoted a positive, professional work environment through effective communication and collaborative teamwork.

Education

Associate of Applied Science - Cosmetology

Paul Mitchell School
Provo, UT
05.2010

High School diploma -

Springville High School
Springville, UT
05.2006

Skills

    Technology & Software

  • Windows and macOS (MacBook) proficiency
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Drive, Docs, Sheets, Slides)
  • Salesforce and CRM systems
  • SharePoint
  • Adobe Acrobat Pro DC
  • Trello and Smartsheet
  • Chrome River and Divvy financial tools
  • LinkedIn content creation
  • Social media management

    • Administrative & Operations

  • Administrative support and oversight
  • Calendar and schedule coordination
  • File and documentation management
  • Inventory oversight
  • Travel and logistics coordination
  • Task prioritization and task management
  • Process improvement and operational streamlining
  • Policy and procedure documentation and revision

    • Project & Event Management

  • Project coordination and facilitation
  • End-to-end project management
  • Event planning and event logistics coordination
  • Event scheduling and vendor coordination
  • Travel logistics management

    • Data, Finance & Reporting

  • Data management and organization
  • Excel spreadsheet management and analysis
  • Data analysis and reporting
  • Expense tracking and financial reporting

    • Communication & Collaboration

  • Written and verbal communication
  • Presentation and slide deck creation
  • Streamlined communication management
  • Cross-functional and interdepartmental collaboration
  • Community outreach

    • Leadership & People Support

  • Employee training and onboarding
  • Talent development and growth initiatives
  • Team leadership and collaboration
  • Administrative leadership

    • Core Strengths

  • Meticulous attention to detail
  • Strong organizational skills
  • Effective time management
  • Problem-solving and strategic decision-making
  • Active listening
  • Adaptability in fast-paced, dynamic environments

Accomplishments

  • Collaborated with a six-person team to reimagine exhibit booth design and activations, creating a more engaging and visually compelling trade show presence.
  • Spearheaded the end-to-end development and rollout of a company-wide travel management program, from research and discovery through analytics-driven cost savings and successful implementation.

Interests

High-Intensity Interval Training

Gym Workouts

Mindfulness Practices

Dancing

Pilates

Backpacking and Hiking

Adventure Travel

Historical Exploration

Sharing travel tips, recommendations, and insights with fellow enthusiasts

Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Gardening

Rock Climbing

Enjoy hobbies that combine physical activity with outdoor exploration

Camping

Running

Kayaking

Learning new cooking techniques and expanding my culinary skills

Baking

Cooking

Growing herbs, vegetables, or fruits in home gardens

Crafting and DIY Projects

Photography

Fashion

Creative Writing

Interior Design

Community Cleanup

Offering time and support to shelters for the homeless, women, and animals

Graphic Design

Music

I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Creating digital artwork using software like Photoshop, Illustrator, or Canva

Timeline

Administrative Coordinator, Marketing

PARS
04.2022 - Current

Broker Coordinator

Cushman & Wakefield
12.2021 - 04.2022

Account Executive | Sales Associate

Priority Dispatch
06.2020 - 11.2021

Course Coordinator

Priority Dispatch
08.2018 - 05.2020

Inside Sales Representative

Vox Marketing Group
07.2014 - 07.2018

Executive & Administrative Assistant

MK Business Centers
01.2013 - 10.2013

Associate of Applied Science - Cosmetology

Paul Mitchell School

High School diploma -

Springville High School

Similar Profiles

CREATE PROFILE
Jennie Bailey