Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
23
23
years of professional experience
Work History
Freelance Graphic Designer
Stone Mountain Press
01.2013 - Current
Developed creative design for print materials, brochures, banners, and signs.
Created digital image files for use in digital and traditional printing methods.
Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Associate Team Leader
Mountain Math/Language
09.2001 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.