Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Open To Work

JENNIE JACOBSEN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Medical AssistantMedical Assistant 3Customer Service RepresentativeLead Medical Assistant 3Medical Assistant

Work Type

Full Time

Location Preference

On-Site
Location: USClearfield, UTFarmington, UT
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPaid time offPaid sick leave401k match4-day work weekStock Options / Equity / Profit SharingHealthcare benefits

Summary

Dedicated and empathetic Medical professional prepared to bringing valuable 18 years experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Committed obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Medical Assistant

Optum Wasatch Peak
Layton
02.2026 - Current
  • Assisted physicians during patient examinations and procedures.
  • Coordinated patient scheduling and appointment confirmations to optimize clinic flow.
  • Updated and maintained accurate electronic health records daily.
  • Administered vaccinations and performed basic clinical procedures.
  • Assisted physicians with patient care by taking vital signs and histories, preparing patients for examinations to ensure thorough evaluations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Performed x-ray and electrocardiogram (EKG) to support accurate diagnostic testing for patient assessments.

Medical Assistant 3

Farmington Health Center
11.2020 - 02.2025
  • Epic system, USIIS, and DOPL knowledge.
  • Ensured that all the requirements of HIPPA, data privacy, and all applicable federal, state, and local law regulations are satisfied.
  • Follow the PROMISE standards
  • Assist physicians by preparing patients for procedures and assisting physician's with procedures.
  • Conduct patient interviews to gather health history, vital signs and information about current medical issues.
  • Preform EKG’s, phlebotomy, immunizations, run A1C’s, glucose, pregnancy test, Urine tests, Billirubin, PKU, strep, influenza, and covid testing.
  • Ship out mother’s milk that has been donated.
  • Preform Fit testing for Primary Care.
  • Train new employees and provide ongoing individual training to maintain staff accountability.
  • Ensured high levels of customer satisfaction through excellent service.
  • Created a safe and friendly environment for the children while maintaining a relationship with staff and parents.

Customer Service Representative

Stevens Sales Company
12.2017 - 12.2019
  • Proposed improvements in items, packaging, shipping, service, or billing to avoid repeat issues.
  • Solicited new or extra services or products.
  • Performed basic and advanced customer assessments.
  • Resolved customer service or billing issues by exchanging goods, refunding money, or adjusting bills.
  • Verified that appropriate improvements were made to address consumer issues.
  • Contacted consumers via phone or in person to deliver product or service information, accept orders, close accounts, or resolve complaints.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Lead Medical Assistant 3

Intermountain Health Care
12.2014 - 11.2017
  • Ensured that all interpreters satisfied the requirements of HIPPA, data privacy, and all applicable federal, state, and local law regulations.
  • Improved work process by studying and implementing the required procedures
  • Ensured high levels of customer satisfaction through excellent service.
  • Trained new employees and provided ongoing individual training to maintain staff accountability.
  • Assisted physicians by preparing patients for procedures, including EKG’s, phlebotomy, glucose testing and pulmonary function tests.
  • Developed new procedures and processes to improve work flow.
  • Transmitted physician’s orders to patients, counseling on execution and addressing follow-up questions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Medical Assistant

Tanner Clinic
04.2006 - 09.2012
  • Contact hospitals or departments to schedule testing or admissions.
  • Arrange patient appointments.
  • Authorized medication refills and gave providers information about prescriptions.
  • Give injections, remove stitches, and assist physicians in their examinations and treatments.
  • Evaluate vital signs, weight, and height of patients as well as interview them to acquire health information.
  • Collect blood, tissue, or other lab samples, log them, and prepare them for testing.
  • Prepare patients for the doctor’s visit.
  • Perform standard diagnostic tests using x-ray, EKG, or other equipment.

Education

Medical Assistant -

Certified Career Institute
Clearfield, United States

High School -

Washington High School
Ogden, United States

Skills

  • Communicative
  • Reliable
  • Critical Thinking
  • Professional
  • Detail-Oriented
  • Team Building
  • Professional Attitude
  • Independence
  • HIPAA compliance
  • Patient scheduling
  • EPIC charting
  • Clinical procedures
  • Customer service
  • Attention to detail
  • Certified in basic life support (BLS)
  • Compassionate caregiver

Languages

English

Certification

  • Registard Medical Assistant
  • BLS Certification, RQI

Timeline

Medical Assistant

Optum Wasatch Peak
02.2026 - Current

Medical Assistant 3

Farmington Health Center
11.2020 - 02.2025

Customer Service Representative

Stevens Sales Company
12.2017 - 12.2019

Lead Medical Assistant 3

Intermountain Health Care
12.2014 - 11.2017

Medical Assistant

Tanner Clinic
04.2006 - 09.2012

Medical Assistant -

Certified Career Institute

High School -

Washington High School

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JENNIE JACOBSEN