Summary
Overview
Work History
Education
Skills
Timeline
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Jennie J. Burns

Leonard,TX

Summary

Resourceful and dedicated Office Administrator with over 20 years of experience in office management, customer service, and administrative support. Known for excellent communication skills, a proactive approach to problem-solving, and a commitment to operational excellence. Seeking a long-term position with a company that values loyalty and professional growth.

Overview

23
23
years of professional experience

Work History

Supervisor

Happy Home Cleaning Service
Leonard, TX
01.2020 - 01.2025
  • Managed client scheduling, staff coordination, and customer relations.
  • Developed advertising strategies to expand customer base.
  • Maintained cleanliness and sanitation in client homes.
  • Trained and supervised staff; ensured supplies and efficiency.

Commercial Account Manager

Northern Gas and Power
Plano, TX
01.2021 - 01.2022
  • Oversaw commercial energy accounts and facilitated contract processes.
  • Communicated with clients and providers to ensure seamless service.
  • Supported marketing and lead generation efforts for the home office.

Apartment Manager

Nunnelee Properties
Leonard, TX
01.2002 - 01.2020
  • Maintained tenant records, prepared legal documents, and resolved disputes.
  • Collected payments, managed phone lines, and coordinated maintenance.
  • Assisted property owner with marketing and special projects.

Owner

Peachy Clean Maid Service
Leonard, TX
01.2015 - 01.2017
  • Founded and managed a residential and commercial cleaning service.
  • Handled accounting, taxes, payroll, and client scheduling.
  • Marketed services to build clientele and maintain operations.

Education

MBA - Criminal Justice

University of Phoenix
Phoenix, AZ
01.2012

Bachelor of Science - Business Administration

University of Phoenix
Phoenix, AZ
01.2010

Associate of Arts - Accounting

University of Phoenix
Phoenix, AZ
01.2008

Skills

  • Office Management & Administration
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Customer Service & Client Relations
  • Scheduling & Calendar Management
  • Team Leadership & Staff Training
  • Bookkeeping & Payroll
  • Data Entry & Documentation
  • Time Management & Multitasking
  • Strong Written and Verbal Communication

Timeline

Commercial Account Manager

Northern Gas and Power
01.2021 - 01.2022

Supervisor

Happy Home Cleaning Service
01.2020 - 01.2025

Owner

Peachy Clean Maid Service
01.2015 - 01.2017

Apartment Manager

Nunnelee Properties
01.2002 - 01.2020

MBA - Criminal Justice

University of Phoenix

Bachelor of Science - Business Administration

University of Phoenix

Associate of Arts - Accounting

University of Phoenix
Jennie J. Burns