JENNIE MACK
office technology/medical
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Duane Reade
Errick
03.2011 - 01.2014
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Childcare Provider
Patiqua Thomas
01.2006 - 11.2011
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
Education
Associate of Science - Office Technology With Medical
Long Island Business Institute - Flushing
Flushing, NY11.2018
Skills
- Billing and Coding
- Office Management
- Sorting and Labeling
- Email Writing
- Medical Office Support
- Critical Thinking
- Medical Terminology Knowledge
- Customer Service
Timeline
Duane Reade
Errick
03.2011 - 01.2014
Childcare Provider
Patiqua Thomas
01.2006 - 11.2011
Associate of Science - Office Technology With Medical
Long Island Business Institute - Flushing
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