Summary
Overview
Work History
Education
Skills
Timeline
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VaNessa murray

Red Lion,Pennsylvania

Summary

Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

14
14
years of professional experience

Work History

Certified Medical Assistant

Oss Health
York , PA
12.2023 - Current
  • Supported administrative staff by processing payments.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Collected urine samples from patients for drug screens.
  • Processed orders for medical supplies and lab equipment.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Obtained medical and cardiac clearances based on patient medical history prior to surgery.
  • Conducted pre-surgery bloodwork and EKG to ensure patient readiness.
  • Handled patient preparation for surgery, including obtaining necessary medical clearances and performing diagnostic tests.

Certified Nursing Assistant

Agency Recruit
York, Pennsylvania
01.2011 - Current
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Supported non-ambulatory residents in range of motion exercises.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Helped residents walk with or without self-help devices.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided companionship and emotional support to passengers during travel.
  • Documented all services rendered including mileage driven and time spent on each trip assignment accurately in accordance with agency policy guidelines.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assisted residents in preparing for activities and social programs.

Certified Medical Assistant

Lancaster Orthopedic Group
Lancaster , PA
10.2020 - 12.2023
  • Supported administrative staff by processing payments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Administered injections or medications as directed by the physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with scheduling appointments, ordering imaging studies, filing insurance claims, and processing medical records requests.

Certified Medical Assistant

Yorktown Urology
York, PA
06.2017 - 10.2020
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy in documentation.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
  • Changed Foley catheters and conducted bladder scans.
  • Assisted with vasectomies and surgical procedures.
  • Recorded and managed patient medication information accurately.
  • Processed prior authorizations for insurance approvals efficiently.
  • Ensured accurate medication records and facilitated insurance prior authorizations.

Certified Medical Assistant

WellSpan Family Medicine Bannister St
York , PA
06.2015 - 06.2017
  • Supported administrative staff by processing payments.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Explained treatment procedures and physicians' instructions.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Incorporated outside records into charts and EHR.
  • Contacted medical facilities to schedule patients for admission.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Administered injections for immunizations.
  • Provided immunization injections.
  • Delivered injections for immunizations.

Education

Associate of Science - Certified Medical Assisiant

Consolidated School Of Business
York, PA
06-2014

High School Diploma -

York County School of Technology
York, PA
06-2011

Skills

  • billing coding
  • Insurance confirmation
  • Inventory and supply management
  • Sample collection procedures
  • Clinical applications
  • HIPAA protocols
  • Treatment setup
  • Medical records oversight
  • Patient assessments
  • Basic life support
  • Verbal and written communication
  • Needs assessments
  • Healthcare procedures
  • Inventory management
  • Electronic health records
  • Injection administration
  • Patient scheduling
  • Safety compliance
  • Attention to detail
  • Blood pressure measurement
  • Medical billing
  • Patient documentation
  • Team collaboration
  • Specimens collection and processing
  • Medical billing and coding
  • Medical terminology
  • Time management
  • Schedule coordination
  • Conflict resolution
  • Workflow organization
  • Triage assessment
  • Payment collection
  • Clinical documentation
  • Vital sign monitoring
  • Patient education
  • Phlebotomy techniques
  • Telephone etiquette
  • Wound care
  • Physical stamina
  • HIPAA compliance
  • Infection control
  • Multitasking and organization

Timeline

Certified Medical Assistant

Oss Health
12.2023 - Current

Certified Medical Assistant

Lancaster Orthopedic Group
10.2020 - 12.2023

Certified Medical Assistant

Yorktown Urology
06.2017 - 10.2020

Certified Medical Assistant

WellSpan Family Medicine Bannister St
06.2015 - 06.2017

Certified Nursing Assistant

Agency Recruit
01.2011 - Current

Associate of Science - Certified Medical Assisiant

Consolidated School Of Business

High School Diploma -

York County School of Technology
VaNessa murray