Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alba Patricia Perez Caceres

Miami,FL

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Assistant

Baptist Health
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Served as a preceptor for new staff.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.

Medical Assistant

Internist of South Florida
09.2015 - 05.2023
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Assisted with coding processes, ensuring accurate insurance claims and patient invoicing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Nursing Assistant Internship

Victoria Rehabilitation Center
01.2014 - 03.2014
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

Patient Care Technician -

International Training Careers
Miami, FL
08-2015

Bachelor of Science - Biology

Miami Dade College
Miami, FL
05-2027

Associates Degree - Health Administration

Miami Dade College
01.2022

High School Diploma - undefined

Urban Assembly of Design and Construction
New York, New York
01.2010

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • CPR
  • EKG
  • Billing Coding
  • Professionalism and ethics
  • Compassionate caregiver
  • Conflict resolution

Accomplishments

  • Recognized for outstanding dedication to patient care. Employee of the 3Q 2023 and 2Q 2024.
  • Served as preceptor for 3 onboarding employees.
  • Participate in department process improvement projects- Timely rooming of patients.
  • Hand Hygiene Champion.
  • Red Caps Chart Audits.
  • Engagement Team.
  • Supervised team of 10 medical assistants.

Certification

  • CNA - Certified Nurse Assistant
  • Basic Life Support (BLS)

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Baptist Health
05.2023 - Current

Medical Assistant

Internist of South Florida
09.2015 - 05.2023

Nursing Assistant Internship

Victoria Rehabilitation Center
01.2014 - 03.2014

Associates Degree - Health Administration

Miami Dade College

High School Diploma - undefined

Urban Assembly of Design and Construction

Patient Care Technician -

International Training Careers

Bachelor of Science - Biology

Miami Dade College

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