Jennie Malakooti
Laguna Hills,CA
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Stater Brothers Markets
03.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Sales Associate
Harbor Freight
01.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Juice Maker
Jamba Juice
01.2015 - 12.2017
- Provided an enjoyable customer experience by engaging in friendly conversation while preparing orders efficiently.
- Assisted in inventory management, ensuring adequate supply of fresh ingredients at all times while minimizing waste.
- Ensured consistency across all beverage offerings by following standardized recipes and adhering to portion control guidelines.
- Delivered exceptional customer service, addressing inquiries and making personalized recommendations based on customer preferences.
Education
High School Diploma -
Westminster High School
Westminster, CA06.2011
Skills
Great with customer service, Love helping and listening to everyone needs Can deal with tough situations and have a positive attitude Also alway open to learning more and getting better Very understanding and will try my best and will do my best
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier Team Lead
Stater Brothers Markets
03.2021 - Current
Sales Associate
Harbor Freight
01.2019 - 11.2020
Juice Maker
Jamba Juice
01.2015 - 12.2017
High School Diploma -
Westminster High School