Jennie Myers
Osceola,IN
Summary
Accomplished Manager and Groomer at T&B White Boarding and Grooming, adept in team leadership and budget control. Enhanced customer satisfaction and financial performance through strategic decision-making and effective staff training. Excelled in maintaining high-quality service delivery, ensuring a professional and safe environment. Demonstrated excellence in customer relationship management and emergency response, contributing to significant business growth.
Overview
15
15
years of professional experience
Work History
Manager and Groomer
T&B White Boarding and Grooming
01.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Applied Science - Accounting
College of St Mary's
Lincoln,NE01-1998
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Customer relationship management (CRM)
- Schedule preparation
- Business administration
- Budget control
- Emergency response
- Vendor management
- Revenue management
Timeline
Manager and Groomer
T&B White Boarding and Grooming
01.2010 - Current
Associate of Applied Science - Accounting
College of St Mary's
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