Jennie Nunez
St. Cloud,FL
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Director of Operations
American Sign Language Services Inc
Kissimmee, FL
10.2006 - 08.2024
- Oversaw daily operations to ensure alignment with strategic objectives and operational efficiency.
- Executed strategies that improved client service delivery and reduced operational expenses.
- Created key performance metrics for monitoring interpreter scheduling and quality assurance initiatives.
- Analyzed over 20 workflows to streamline processes and identify areas for improvement.
- Guided a team of over 30 employees, ensuring alignment with organizational goals.
- Handled hiring and training processes for operational staff, including interpreters and project managers.
- Promoted a culture of diversity and inclusion throughout the organization.
- Formulated and managed budget to uphold financial discipline across all operations.
Office Manager
FMX, Inc. Florida Transportation & Logistics
Orlando , FL
- Ensured confidentiality of sensitive company documents and personnel data.
- Supervised payroll processing for over 50 drivers, ensuring accuracy and compliance.
- Assisted Owner/President and controller with contract management and payroll reporting.
- Coordinated requests for deliveries and container drop-offs efficiently.
- Managed customer service inquiries, maintained office inventory, and verified deliveries.
Senior Auditor
Liz Claiborne, Inc. Logistics
- Audited daily branch check-out reports, cash sales and deposits, credit card transactions transactions and return transactions.
- Prepared reports and supporting documentation for audit findings and end of year reconciliation.
- Assisted customers with cash, credit or corporate disputes.
- Accountable of over 50 stores, traveled to perform inventories and trained/ supervise new and temporary employees.
- Worked closely with Loss Prevention, Accounts Payable and Cash Management.
- Enhanced audit efficiency by implementing risk-based audit strategies and streamlining processes.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-1991
No Degree - Accounting
Saint Peter's University
Jersey City, NJSkills
- Strategic operations
- Analytical problem-solving
- Organizational skills
- Effective communication
- Scheduling expertise
- Customer service leadership
- Vendor and client relations
- Report creation
- Collaborative teamwork
- HIPAA trained
Certification
- American Sign Language Certificates (6 levels)
- Microsoft Word and Excel Certificates
- HIPPA Certification
Languages
Spanish
Full Professional
American Sign Language
Limited
Affiliations
- Weekly volunteer time and funds to assist others.
- Represent organization positively and professionally while regularly helping people learn about the Bible.
References
References available upon request.
Timeline
Director of Operations
American Sign Language Services Inc
10.2006 - 08.2024
Office Manager
FMX, Inc. Florida Transportation & Logistics
Senior Auditor
Liz Claiborne, Inc. Logistics
High School Diploma -
North Bergen High School
No Degree - Accounting
Saint Peter's University
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