Jennie Perez
Forest Grove,OR
Summary
Experienced Night Stock Supervisor specializing in stock replenishment and team management at Safeway. Achieved significant improvements in inventory accuracy and developed successful loss prevention initiatives. Proven problem-solving skills and effective communication contributed to a collaborative work environment and optimized product availability.
Overview
7
7
years of professional experience
Work History
Night Stock Supervisor
Safeway
Hillsboro, OR
04.2021 - Current
- Assisted in managing nightly operations to ensure smooth workflow and team coordination.
- Monitored staff performance to maintain productivity and adherence to safety protocols.
- Implemented training for new employees on equipment usage and operational procedures.
- Facilitated communication between shifts to address issues and optimize efficiency.
- Completed routine store inventories.
- Implemented loss prevention measures to minimize theft incidents and safeguard company assets.
- Coordinated regular audits to maintain inventory accuracy and accountability standards.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Set up displays of merchandise to market new products to customers.
- Supervised stock levels to ensure accurate inventory management and timely replenishment.
Night Stocker
Safeway
Hillsboro, OR
03.2020 - 04.2021
- Stocked shelves efficiently to maintain product availability and organization.
- Operated pallet jacks and forklifts safely to transport merchandise.
- Collaborated with team members to replenish stock during peak hours effectively.
- Monitored product expiration dates and removed outdated items promptly.
- Enhanced store efficiency by accurately receiving, unpacking, and organizing merchandise deliveries.
- Maintained a high level of productivity during overnight hours by consistently completing assigned tasks and utilizing time management skills effectively.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Recorded daily activities for inventory control.
- Completed inventory accounts to keep records current and promote accurate ordering.
Produce Clerk
Safeway
Hillsboro, OR
10.2018 - 03.2020
- Managed inventory levels to ensure product freshness and availability.
- Maintained cleanliness and organization of produce department displays.
- Implemented best practices for storage and handling of perishable goods to minimize waste.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Conducted regular price checks to ensure accuracy at point of sale, preventing customer dissatisfaction and delays at checkout.
- Used in-store system to locate inventory and place special orders for customers.
Product Support Specialist
DAT Freight Services
Beaverton, OR
07.2018 - 10.2018
- Provided technical support to clients, resolving inquiries and enhancing user experience with software solutions.
- Collaborated with cross-functional teams to improve product documentation and customer training materials.
- Streamlined support processes, implementing best practices that increased efficiency in issue resolution.
- Analyzed customer feedback to identify trends, driving enhancements in product features and functionality.
- Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
- Managed a high volume of support tickets, maintaining a consistent record of prompt resolution times.
- Performed troubleshooting and tested customer issues via phone, email, and remote assistance software.
- Developed strong relationships with clients, resulting in increased trust and loyalty to the company''s products.
- Supported clients during critical incidents, demonstrating a calm and reassuring demeanor under pressure while working towards a swift resolution.
- Resolved customer issues to improve overall satisfaction, utilizing deep understanding of product features.
Education
Veterinary Science
Portland Community College
Portland, ORHigh School Diploma -
Forest Grove High School
Forest Grove, OR06.2011
Skills
- Stock replenishment
- Demand forecasting
- Forklift operation
- Stockroom oversight
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Quality assurance
- Teamwork and collaboration
Timeline
Night Stock Supervisor
Safeway
04.2021 - Current
Night Stocker
Safeway
03.2020 - 04.2021
Produce Clerk
Safeway
10.2018 - 03.2020
Product Support Specialist
DAT Freight Services
07.2018 - 10.2018
Veterinary Science
Portland Community College
High School Diploma -
Forest Grove High School