Professional Customer Care Specialist with extensive knowledge of customer service principles, practices, and procedures. Ability to respond to customer inquiries in a timely and efficient manner. Dedicated Field Service Representative with 10+ years of experience providing technical support to various industries. Expertise in troubleshooting, diagnosing, and resolving hardware and software issues. Possess excellent customer service and communication skills.An administrative professional with a detail-oriented, energetic, hardworking, and reliable work style plus a "can-do" and respectful attitude. Able to learn new processes procedures quickly and accurately, solve problems in a fastpaced work environment, and maintain a high level of productivity.