Jennie Brown
Cincinnati,OH
Summary
Will utilize my experience and ability to work with people in a way that will educate and elevate them. I am a dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Also, have a willingness to take on added responsibilities to meet and complete goal outcomes.
Overview
21
21
years of professional experience
Work History
Senior Community Engagement Specialist
Cincinnati Children's Hospital Medical Center
09.2017 - Current
- Supervise Community Health Workers, Dieticians, and Community Nursing for The Cradle Connections Team.
- Contributed to work plans concerning reducing the infant mortality rate in Hamilton County Ohio.
- Report success stories and other deliverables.
- Developed and implemented community engagement requirements and programs.
- Coordinated and implemented various community engagement activities.
- Reviewed and monitored programs regularly and coordinated resources and materials.
- Worked in the ER as Mental Health Specialist
Care Manager
Greater Cincinnati Behavioral Health
10.2015 - 04.2017
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Case Manager
Cincinnati Children's Hospital Medical Center
09.2013 - 10.2015
- Worked with Every Child Succeeds.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Service Coordinator
Light House Youth Services
09.2002 - 09.2013
- Worked with Help Me Grow in Early Intervention.
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Managed and coordinated service teams to achieve the successful completion of service projects.
Education
Master of Arts - Counseling / Leadership
Liberty University
Lynchburg, VA05.2023
Bachelor of Liberal Arts - Arts / Science
Xavier University
Cincinnati, OH05.1999
Skills
- Management
- Engagement Activities
- Internal Communications
- Educating
- Workflow Processes
- Program Operations
- Performance Improvement
- Advocacy
Timeline
Senior Community Engagement Specialist
Cincinnati Children's Hospital Medical Center
09.2017 - Current
Care Manager
Greater Cincinnati Behavioral Health
10.2015 - 04.2017
Case Manager
Cincinnati Children's Hospital Medical Center
09.2013 - 10.2015
Service Coordinator
Light House Youth Services
09.2002 - 09.2013
Master of Arts - Counseling / Leadership
Liberty University
Bachelor of Liberal Arts - Arts / Science
Xavier University
Special Interest
- Coalition for a Just Hamilton County: Educating the community through workshops, training sessions, community outreach, and advocacy. Volunteering at non-profits and community organizations.
- Lactation Certificate
- Doula Certificate
- Board Secretary of Great Lakes Region of BIC Organization
Special Interest
- Coalition for a Just Hamilton County: Educating the community through workshops, training sessions, community outreach, and advocacy. Volunteering at non-profits and community organizations.
- Lactation Certificate
- Doula Certificate
- Board Secretary of Great Lakes Region of BIC Organization
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