Jennifer Quinn
New York,NY
Summary
Dedicated Community Organizer with 3 years of empowering underserved cultures and interests by communicating with local and state governments. Skilled at connecting organizations with powerful allies to solicit real change and effective action. Known for bringing diverse groups together to achieve universally beneficial goals. High-performing community engager with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful public relations professional with substantial experience developing and executing successful PR campaigns. Skilled at creating positive relationships with media, stakeholders and clients. Strategic and committed to staying responsive and proactive in dealing with crises.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Engagement Coordinator
The Mayor Office, Office Of Neighborhood Safety
11 2022 - Current
- Developed community engagement programs and gathered participant feedback that directly influenced future initiatives for 3 years.
- Built trust and developed deep relationships with community of advertisers, merchants and creators.
- Engaged with community leaders and content creators, increased brand awareness and evangelized programs.
- Analyzed social content performance and improved distribution, tone and relevance on ongoing basis.
- Oversaw global community editorial calendar and developed engaging content for community customers.
- Engaged with larger campaigns to build deeply collaborative partnerships.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Recruited and managed volunteer teams.
- Coordinated and implemented numerous meetings, forums and community events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Transcribed data and organized spreadsheets to record pledges, phone calls, and canvassing.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Interviewed members of specific populations to understand and document issues.
- Spoke at public events, evangelizing for organizational goals and interests.
- Trained team leaders to oversee volunteers and organization members during special events.
- Budget Management for events, Payroll and promotion, marketing and company and community event
- Direct partnership with Mayor office, Office of Neighborhood Safety and Neighborhood safety initiative
Senior Housing Specialist
Exodus Transitional Community
09.2021 - 08.2023
- Assist with helping recently incarcerated males, females, and youth find adequate housing with many programs that are available.
- Senior Housing Specialist is responsible for supervision of Housing Specialists working with clients to identify permanent housing and assisting with identification of housing placements and package submission.
- Provide supervision and training to three Housing Specialists
- Review housing packages and case notes to ensure proper documentation of housing placement attempts.
- Prepare weekly and monthly housing reports for Program Director and DHS
- Interfaces with landlord and management companies to establish working relationships.
- Create and maintain liaison with HPD Housing Placement Unit
- Oversees landlord and management company compliance in meeting established housing laws, building codes and lease agreements.
- Works in conjunction with Case Management to identify potential clients that are housing ready.
- Resolves crises or conflicts with landlords and management relationships.
- Ensures uniformity in maintaining fair housing standards in securing apartments.
- Develops and maintains database of available housing options.
- Works towards identifying new housing opportunities for clients through ongoing networks.
- Prepares and/or coordinates reports and related information related to housing codes and compliance.
- Prepare housing packages (HRA's 2010E Application, General Population Housing Packages, HPD, Section 8 Process, Specificity, SOTA, NYCHA, etc.) and collaborate with Case Management staff with preparation of psycho-social applications and assist in t access of any needed documents
Senior Residential Counselor
The Doe Fund
01.2017 - 01.2019
- Duties and responsibilities to ensure all clients in shelter was safe and secured was in charge at intakes and discharged of families.
- Control who enters and exit facility.
- Conduct home and room visits helped conduct monthly groups to help mother and children regain steps to independence.
- Within working in the field of residential aides this position helped me house families mentored as well as encourage and worked with mother to get back in school and help mother work towards starting her own business and finding adequate work
Direct Care Counselor
Cerebral Palsy Of New York State
01.2015 - 01.2017
- Job duties include helping individuals with daily living skills was responsible for cooking and feeding individuals based on their meal plan was responsible for bathing and dressing individuals administer medication to all clients, went on community inclusion with individuals assisted with doctor's appointments or any other appointments for 10 years.
- Documented everything did laundry and help clean individuals living area.
- Worked on individual's goals and ADL skills.
Assistant Counselor/Case Manager
South Bronx Mental Health Council
01.2010 - 01.2013
- Job duties were to advocate for substance abuse and mentally disabled individuals wrote individuals service plans, wrote daily noted conducted weekly groups scheduled doctors and psych appointments.
- Advocate in court for individuals distributed monthly allowance to individuals prepped and cooked food for individuals.
- Administered medication to all individuals had case load of 10 where we helped with laundry ADL skills trying to find school and or work for individuals.
- Worked towards finding independent living for individuals.
- Conduct community outings and escorted clients to and from doctor's appointments
Direct Care Counselor
Institute of Allied Human Dynamic
01.2008 - 01.2010
- Job duties include helping individuals with daily living skills was responsible for cooking and feeding individuals based on their meal plan I was responsible for bathing and dressing individuals administer medication to all clients went on community inclusion with individuals assisted with doctor's appointments or any other appointments for 10 years.
- Documented everything did laundry and help clean individuals living area, worked on individual's goals and ADL skills.
Education
Bachelor of Arts - Social Service
Borough of Manhattan Community College of The City University of New York
New York, NY05.2011
High School Diploma -
Jane Addams Vocational High School
New York, NY06.2007
Skills
- Supervising experience
- Management
- Communication Skills
- Scheduling & Planning
- Emotional Support
- Verbal and Written Communication
- Youth, Adult and Senior Outreach
- Outreach Management
- Community Resources
- Event Coordination
- Corporate Promotions
- Community Partnerships
- Forum Coordination
- Nonprofit Communications
- Volunteer Coordination
- Community Engagement
- Outreach Programs
- Community Relations
- Team Development
Websites
Certification
CORRESPONDENCE (Less than 1 year)
CPR (5 years)
CUSTOMER SERVICE (10+ years)
DOCUMENTING (10+ years)
HOUSEKEEPING (5 years)
INSPECTIONS (5 years)
MAINTENANCE (5 years)
MENTAL HEALTH (10+ years)
MICROSOFT OFFICE (10+ years)
MS OFFICE (10+ years)
RECEPTIONIST (10+ years)
RETAIL SALES (10+ years)
SCHEDULING (10+ years)
SECURITY (2 years), CPR
First Aid Certification
Additional Information
- Coordinating with local governments to ensure that community outreach programs align with local policies
Organizing events and activities such as neighborhood cleanups, block parties, and holiday celebrations
Developing and implementing community outreach programs to promote public awareness of issues or concerns
Coordinating with community groups and government agencies to schedule meetings, workshops, and other events
Coordinating with staff members at the company’s main office to ensure that community outreach activities are implemented successfully
Reporting on community outreach activities and outcomes to upper management
Developing partnerships with community organizations to support community outreach initiatives
Designing and implementing programs that raise awareness of social issues and encourage volunteerism
Coordinating with local businesses and community organizations to support fundraising efforts
Timeline
Senior Housing Specialist
Exodus Transitional Community
09.2021 - 08.2023
Senior Residential Counselor
The Doe Fund
01.2017 - 01.2019
Direct Care Counselor
Cerebral Palsy Of New York State
01.2015 - 01.2017
Assistant Counselor/Case Manager
South Bronx Mental Health Council
01.2010 - 01.2013
Direct Care Counselor
Institute of Allied Human Dynamic
01.2008 - 01.2010
Community Engagement Coordinator
The Mayor Office, Office Of Neighborhood Safety
11 2022 - Current
Bachelor of Arts - Social Service
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Jane Addams Vocational High School
CORRESPONDENCE (Less than 1 year)
CPR (5 years)
CUSTOMER SERVICE (10+ years)
DOCUMENTING (10+ years)
HOUSEKEEPING (5 years)
INSPECTIONS (5 years)
MAINTENANCE (5 years)
MENTAL HEALTH (10+ years)
MICROSOFT OFFICE (10+ years)
MS OFFICE (10+ years)
RECEPTIONIST (10+ years)
RETAIL SALES (10+ years)
SCHEDULING (10+ years)
SECURITY (2 years), CPR
First Aid Certification
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