Jenniefer Mendez
Miami,FL
Summary
Hard-working professional with 8+ years of experience and a proven knowledge of customer service, conflict resolution, and customer communication. Aiming to leverage my skills to successfully filling the Security Specialist role. Work well under pressure, Excited about the opportunity to take the next career step with public safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Jackson Memorial Hospital
Miami, FL
04.2022 - Current
- Monitored hospital premises to ensure safety and security of patients, staff, and visitors.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Conducted regular patrols throughout the facility to deter unauthorized access and identify potential hazards.
- Collaborated with medical staff to manage patient behavior in crisis situations, ensuring a safe environment for all.
Visitor Identification Associate
JACKSON MEMORIAL HOSPITAL
Miami, FL
08.2018 - 04.2022
- Maintained office security standards, checking in guests and issuing badges.
- Greeted people upon arrival and provided directions to specific destinations.
- Demonstrates an awareness, understanding and empathy toward problems related to patient, visitor and staff.
Cashier
AUNTIE ANNE'S
Miami, FL
05.2015 - 08.2018
- Maintained clean, organized, and well-stocked checkout areas.
- Kept customers happy by quickly processing payments and bagging purchases.
- Receive and store incoming supplies
- Received the "Employee of the month" award
Crew Member-cashier
MCDONALDS
MIAMI, FL
11.2011 - 02.2013
- Balanced cash drawer at beginning and end of each shift.
- Stocked store shelves and end-caps with merchandise.
- Gave customers information about upcoming promotions and available items.
- Approached and solved problems with initiative and sound judgment.
Sales Associate
PARTY CITY
Miami, FL
10.2011 - 10.2012
- Maintained clean, organized, and well-stocked checkout areas.
- Engaged with customers while completing cash register transactions.
- Assist customers with sales and return transactions
Education
High School Diploma -
PENNINGTON HIGH SCHOOL
Miami, FL08.2009
Skills
- Bilingual in Spanish- Read, Write, Speak fluently
- Positive
- Quick Learner
- Good Communication skills
- Provide Good Customer service
Certification
- Basic Life Support- Nov. 2020-Nov. 2022
- (See Attachment)
Timeline
Security Officer
Jackson Memorial Hospital
04.2022 - Current
Visitor Identification Associate
JACKSON MEMORIAL HOSPITAL
08.2018 - 04.2022
Cashier
AUNTIE ANNE'S
05.2015 - 08.2018
Crew Member-cashier
MCDONALDS
11.2011 - 02.2013
Sales Associate
PARTY CITY
10.2011 - 10.2012
High School Diploma -
PENNINGTON HIGH SCHOOL