Jennifer A. Allen

• Tailored wellness programs to align with employee needs and culture, conducted workshops, "lunch and learn" webinars, and fitness sessions to enhance engagement. Provide one-on-one and group coaching, offering wellness tips and resources. Track participation and evaluate the impact on employee health to measure return on investment (ROI), including tracking wellness reporting and nursing reports.
• Conducted assessments to identify individual wellness goals and progress tracking.
• Facilitated workshops on nutrition, fitness, and mental well-being for diverse groups.

• Developed and implemented patient care plans prioritizing compassion for patients and families. Monitor patient progress and adjust care plans accordingly. Educated patients and families on healthcare maintenance and disease prevention strategies. Work with other health professionals to provide optimal patient and family health and self care support. Document all patient care services and suggest, provide and annotate aftercare services to patients' families.
• Led team in resolving complex customer inquiries, enhancing satisfaction and loyalty.
• Audit all paperwork for legal or medical discrepancies that could cause "red flags" for the state boards and report them to the proper supervisor for review and action.

• Collected data on client demographics, service utilization, and outcomes to inform program development and improve service delivery.
• Participated in ongoing HIPAA and HMIS training to enhance knowledge of homelessness, mental health, and social services, enabling better support for individuals and families in need. Collaborated with social workers, mental health providers, and housing specialists to coordinate support and resources, facilitating clients' transition into housing.
• Oversaw daily operations to ensure smooth service delivery and client satisfaction.
• Mentored and trained new staff on organizational procedures and best practices.
• Streamlined workflow processes to enhance efficiency in service provision.

• Recruited, screened, and matched volunteers with opportunities aligned to their skill sets, enhancing volunteer satisfaction and engagement.Serve as a point of contact for volunteer groups. Arranged training sessions for all volunteers and coordinated teams for large-scale activations. Source and recruit volunteers through various techniques (databases, e-mail, social media etc.). Coordinated and scheduled volunteers for ongoing activities and organized single events, ensuring effective resource allocation and team readiness.Produce schedules for everyday activities. Supported community engagement and special events by communicating essential information, facilitating successful participation and awareness.
• Oversaw daily operations to ensure compliance with federal regulations and policies.
• Developed training programs to enhance staff performance and operational efficiency.
• Facilitated communication between departments to streamline processes and improve service delivery.

• Maintained patient accountability and appointment schedules, monitored patients for medication side-effects, and facilitated group therapy sessions.
• Oversaw daily operations, ensuring adherence to safety protocols and regulatory compliance.
• Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
• Coordinated multidisciplinary team meetings to streamline patient care processes and improve communication.
• Supervised daily operations of medical teams, ensuring efficient workflow and optimal patient care.

• Instruct Fitness classes, manage numbers of participants, keep certifications current, maintain safety standards at fitness centers, promoting "whole person" wellness.
• Developed personalized fitness programs tailored to individual client needs and goals.
• Conducted fitness assessments to evaluate client progress and adjust training plans.
• Educated clients on proper exercise techniques and nutrition for optimal health outcomes.

• Delivered two weekly classes on practical and theoretical exercise science and movement-based theory for future physical education teachers and personal trainers. Utilized the college's curriculum and worked independently with my students to create inventive ways to make fitness and exercise more fun in the "learning forum."
• Developed and delivered engaging course materials to enhance student learning experiences.
• Facilitated discussions to promote critical thinking and active participation among students.
• Evaluated student performance through assessments, providing constructive feedback for improvement.

640 hours