Jennifer Abkovich
Ormond Beach,FL
Summary
Experienced with the rules and regulations governing different types of cargo. Instrumental in keeping operations compliant and cargo moving accurately to final destinations. Adept at maintaining high customer service standards through open communication.
Overview
6
6
years of professional experience
Work History
Export Agent
Container Shipping LLC
12.2017 - 01.2023
- Verified shipments against documents to maintain accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Coordinated with shipping and transport companies on behalf of clients.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Insured cargo against loss, damage or pilferage.
- Advised customers on transportation options, types of carriers or shipping routes.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Waitress
Eden Fresh Cafe
05.2017 - 12.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
No Degree - Business Administration
Kingsborough Community College of The City University of New York
Brooklyn, NYHigh School Diploma -
James Madison High School
Brooklyn, NY06.2014
Skills
- Professional Relationships
- Tariff Payment
- Daily Logs
- Account Oversight
- Document Organization
- Customer Experience
- Shipment Scheduling
- Customer Loyalty
- International Shipments
- Import and Export Operations
- Documentation Preparation
- Work Orders
Languages
Russian
Native or Bilingual
Timeline
Export Agent
Container Shipping LLC
12.2017 - 01.2023
Waitress
Eden Fresh Cafe
05.2017 - 12.2017
No Degree - Business Administration
Kingsborough Community College of The City University of New York
High School Diploma -
James Madison High School
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