Jennifer Adams
Newport,RI
Summary
Dynamic leader with extensive experience in behavioral healthcare, specializing in policy development and staff training. Proven success in regulatory compliance and risk management, resulting in enhanced service delivery and improved team performance. Skilled in problem-solving and community relations, driving initiatives that increase patient access and elevate care quality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of MAT Services
Codac Behavioral Healthcare I
Providence, RI
10.2024 - Current
- Developed and implemented policies ensuring compliance with healthcare regulations.
- Coordinated with regulatory bodies, ensuring compliance with laws and standards.
- Mentored and trained staff, improving service delivery quality and consistency.
- Planned and delivered training sessions, enhancing employee effectiveness and addressing improvement areas.
- Provided leadership and mentorship to new hires on company programs.
- Delegated tasks to staff while setting priorities and objectives.
- Resolved patient inquiries and complaints requiring management escalation.
- Interviews conducted for prospective employees, contributing insights to HR on hiring decisions.
Director of Employee Development
CODAC Behavioral Healthcare
08.2022 - Current
- Directed staff training and development initiatives, enhancing service delivery standards.
- Chaired Codac's Internal Staff Development Committee to enhance professional growth initiatives.
- Coordinated internal and external training sessions to meet compliance with Codac's regulatory standards.
- Ensured staff met training requirements, supporting compliance with regulatory guidelines.
- Collaborated with Codac Director of Training to schedule training for Mirah and Accumedic.
- Participated in collaborative meetings with Mirah and Accumedic to address needs and updates.
- Acted as staff liaison for technical issues, questions, and concerns regarding Mirah and Accumedic.
- Served as primary agency super user for Mirah and Accumedic systems.
- Developed monitoring system to track training protocol implementation and adherence.
Program Director/Clinical Supervisor/Medical Liaison/Case Manager/Clinician/Acudetox Provider
CODAC Behavioral Healthcare
06.2014 - 08.2022
- Oversaw clinical and administrative functions of the CODAC Newport site.
- Provided clinical supervision to clinicians for quality assurance.
- Monitored health home performance and led initiatives that improved patient care and service delivery.
- Designed and developed prevention and wellness initiatives for patients.
- Coordinated patient transportation needs to enhance access to essential health services.
- Collaborated with MTM representatives to guarantee necessary patient services.
- Participated in community meetings to strengthen inter-agency relationships and enhance patient resources.
- Facilitated quarterly emergency preparedness drills and conducted environment reviews to ensure safety compliance.
Case Manager
Newport County Community Mental Health Center
Middletown, RI
09.2012 - 06.2014
- Coordinated doctor and specialist appointments, ensuring clients received timely access to essential care.
- Provided case management support, helping patients secure housing, food stamps, and necessary medical services.
- Facilitated representative payee program, managing funds and bills for patients while promoting savings to enhance financial stability.
- Supported clients in adhering to medication schedules through timely program assistance.
- Acted as liaison for McKinney homeless shelter, enhancing resource connections for clients.
Education
Master - Holistic Leadership
Salve Regina University
Newport, RI05-2019
Bachelor of Science - Social Work, Business Administration
Salve Regina University
Newport, RI05-2010
Skills
- Regulatory compliance
- Policy writing
- Compliance auditing
- Program development
- Risk management
- Staff training
- Decision-making
- Problem solving
- Team leadership
- Critical thinking
- Conflict resolution
- Community Relations
Certification
- Certified Alcohol and Drug Counselor
- RI Licensed Chemincal Dependency Professional
Timeline
Director of MAT Services
Codac Behavioral Healthcare I
10.2024 - Current
Director of Employee Development
CODAC Behavioral Healthcare
08.2022 - Current
Program Director/Clinical Supervisor/Medical Liaison/Case Manager/Clinician/Acudetox Provider
CODAC Behavioral Healthcare
06.2014 - 08.2022
Case Manager
Newport County Community Mental Health Center
09.2012 - 06.2014
Master - Holistic Leadership
Salve Regina University
Bachelor of Science - Social Work, Business Administration
Salve Regina University