Jennifer A. Flick
Benton Harbor,MI
Summary
Professional with background in leadership and operational excellence. Known for collaborative work, adaptability, and focus on results. Proficient in using analytical and critical decision making with sound judgement.
Overview
31
31
years of professional experience
Work History
Assistant Director
Berrien County Public Safety Communication Center
Benton Harbor, Michigan
05.2020 - Current
- Coordinates and schedules training for all employees to include CTO, State requirements, and continuing education.
- Facilitated development and oversight of organizational policies and procedures.
- Managed scheduling processes for all personnel to guarantee minimum staffing requirements and support operational efficiency.
- Supported budget development processes to maintain financial integrity and operational efficiency within the department.
Adjunct Faculty, Criminal Justice
Jackson College
Jackson, Michigan
01.2012 - 12.2021
- Responsible for education of future criminal justice practitioners’ entering fields such as probation, parolee, corrections and criminal justice.
Police Officer/Sergeant
Jackson Police Department
Jackson, Michigan
09.1994 - 01.2020
- Supervised patrol officers including scheduling, discipline, and employee evaluations.
- Administrative tasks including report review and compliance.
- Reserve Officer Coordinator to include hiring, training, and budgeting.
- Honor Guard Coordinator to include selection, training, staffing, and budgeting.
- Field Training Program Coordinator to include development of standardized training tasks, compliance with documentation, and scheduling.
- Investigated criminal and civil complaints, including necessary follow up and victim notification.
Education
Master of Public Administration -
Western Michigan University
Kalamazoo, MI01.2002
Bachelor of Science - Criminal Justice
Grand Valley State University
Allendale, MI01.1993
Skills
- Analytical problem solving
- Resilient under pressure
- Effective public speaking
- Effective communication skills
- Engaged listening skills
- Responsive to new challenges
- Logical evaluation
- Effective time management
Timeline
Assistant Director
Berrien County Public Safety Communication Center
05.2020 - Current
Adjunct Faculty, Criminal Justice
Jackson College
01.2012 - 12.2021
Police Officer/Sergeant
Jackson Police Department
09.1994 - 01.2020
Bachelor of Science - Criminal Justice
Grand Valley State University
Master of Public Administration -
Western Michigan University