Jennifer Aguirre
Burleson
Summary
Dynamic and results-oriented training and development leader with over 23 years of retail pharmacy experience and 7+ years leading field and enterprise training initiatives. Proven track record of mentoring high-performing teams, simplifying training processes, and closing skill gaps across diverse colleague populations. Adept at partnering with senior leaders and cross-functional stakeholders to drive effective training strategies that support business goals. Recognized for innovative contributions, people leadership, and consistent delivery of high-quality training outcomes.
Overview
22
22
years of professional experience
Work History
Special Projects & Enterprise Initiatives
CVS Health
- Served as a key training partner during the Target Pharmacy Acquisition, supporting onboarding, curriculum execution, and field readiness across multiple states.
- Partnered with Workforce Initiatives and accredited technical schools to establish pharmacy technician externship programs, creating sustainable talent pipelines.
- Designed and implemented onboarding and structured development plans for newly promoted Field Colleague Trainers.
- Contributed to the Technician Value Proposition (TVP) initiative by supporting training alignment and colleague engagement efforts.
- Participated in Pharmacy Technician Evaluation Pilot – Phase I and Phase II initiatives.
- Supported the Ultimate Medical Academy (UMA) PTCB Preparation Program.
- Participated in the Intrepid Pilot, collaborating with cross-functional partners to test pharmacy training strategies.
- Supported the design and facilitation of Conscious Inclusion Training.
- Assisted with rollout and execution of Helping with Heart, Elevate, and Disney Pilot initiatives.
- Collaborated with the CVS Health Training & Development Review Board on training material development.
- Partnered with the National Retail Federation (NRF) and apprenticeship initiatives.
Retail Field Training Supervisor
CVS Health
01.2018 - Current
- Partner with senior leaders and key stakeholders to design and align training strategies that support enterprise and retail pharmacy objectives.
- Lead, coach, and develop a team of trainers while managing priorities, performance expectations, and professional growth.
- Analyze training outcomes and performance metrics to identify trends, gaps, and opportunities, providing actionable insights to leadership.
- Oversee Learning Management System (LMS) activities to ensure training events are accurately entered, facilitated, and closed.
- Collaborate cross-functionally to evaluate, enhance, and implement effective training approaches that improve colleague readiness and engagement.
- Manage and optimize utilization of budgeted training hours to support operational efficiency.
- Interview, hire, onboard, coach, and retain high-performing training team members.
Field Training Coordinator
CVS Health
01.2015 - 01.2018
- Delivered New Colleague Orientation, LearnRx, and Store Manager Development programs across the organization.
- Ensured consistent execution of standardized curriculum while adapting delivery to address business needs.
- Partnered with division, region, district, and store leaders to support training initiatives and operational rollouts.
- Mentored new Field Colleague Trainers to promote consistency, proficiency, and adherence to best practices.
- Supported recruiting, interviewing, onboarding, benefits orientation, compliance, and policy education.
- Maintained a professional learning environment to support effective classroom and on-the-job training.
Retail Pharmacy Technician / Inventory Specialist / Lead Technician
CVS Health
01.2004 - 01.2015
- Supported pharmacists with prescription processing and daily pharmacy operations.
- Managed inventory, technician scheduling, and workflow execution.
- Trained and developed new pharmacy technicians across all workstations following WeCARE workflow standards.
Skills
- Training Strategy & Execution
- Coaching
- Mentoring
- Talent Development
- Team Leadership
- Engagement
- Performance Management
- Virtual Facilitation
- Instructor-Led Facilitation
- Stakeholder Collaboration
- Cross-Functional Collaboration
- Project Management
- Change Management
- Learning Management Systems
- Training Analytics
- Reporting
- Budget Management
- Resource Management
- Microsoft Office Suite
- Kenexa Brassring
Special Projects And Initiatives
- Served as a key training partner during the Target Pharmacy Acquisition, supporting onboarding, curriculum execution, and field readiness across multiple states.
- Partnered with Workforce Initiatives and accredited technical schools to establish pharmacy technician externship programs, creating sustainable talent pipelines.
- Designed and implemented onboarding and structured development plans for newly promoted Field Colleague Trainers.
- Contributed to the Technician Value Proposition (TVP) initiative by supporting training alignment and colleague engagement efforts.
- Participated in Pharmacy Technician Evaluation Pilot – Phase I and Phase II initiatives.
- Supported the Ultimate Medical Academy (UMA) PTCB Preparation Program.
- Participated in the Intrepid Pilot, collaborating with cross-functional partners to test pharmacy training strategies.
- Supported the design and facilitation of Conscious Inclusion Training.
- Assisted with rollout and execution of Helping with Heart, Elevate, and Disney Pilot initiatives.
- Collaborated with the CVS Health Training & Development Review Board on training material development.
- Partnered with the National Retail Federation (NRF) and apprenticeship initiatives.
Timeline
Retail Field Training Supervisor
CVS Health
01.2018 - Current
Field Training Coordinator
CVS Health
01.2015 - 01.2018
Retail Pharmacy Technician / Inventory Specialist / Lead Technician
CVS Health
01.2004 - 01.2015
Special Projects & Enterprise Initiatives
CVS Health