Jennifer Alexander
Matthews,NC
Summary
Professional clinical leader with proven track record in healthcare management and strategic planning. Strong focus on team collaboration, adaptive problem-solving, and achieving impactful results. Skilled in clinical operations, compliance, quality assurance, and staff development. Dependable and flexible in dynamic environments, ensuring high standards and optimal resident outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Clinical Director
ACTS Retirement-Life Community
11.2019 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Director of Assisted Living
Acts Retirement Life
03.2017 - 11.2019
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured HIPAA compliance.
- Participated in unit-based Quality Assurance Program.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Effectively managed clinical oversight for 60-bed unit.
- North Carolina Assisted Living Administrator #A0003515
DON
Acts Retirement Life
05.2016 - 03.2017
- Effectively supervised RNs, LPNs, CNAs and non-clinical staff.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-directed with astute judgment skills. High level of personal accountability.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Contributed substantially to successful DHEC surveys for certification and licensure
- Ensured HIPAA compliance.
- Provided DHEC with corrective action plans.
- Coordinated Quality Improvement Activities to identify performance areas for improvement.
- Effectively managed clinical oversight for 40-bed unit.
- Provided on-call care at all times of day and night.
ADON
Acts Retirement Life
07.2012 - 05.2016
- Oversaw and managed number clinical and support staff in resident care activities while maintaining a high level of staff morale and professionalism.
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
- Closely monitored acute conditions.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured HIPAA compliance.
- Developed resident care plans, including assessments, evaluations and nursing diagnoses.
- Provided on-call care at all times of day and night.
- Followed infection control procedures
LPN staff nurse
ACTS Retirement Life
05.1998 - 07.2012
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
- Managed care for post-operative residents through discharge.
- Liaised between residents and physicians to ensure resident comprehension of treatment plans.
- Instructed residents and family members on proper discharge care.
- Closely monitored acute conditions.
- Treated residents with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
- Documented resident information obtained from interviews.
- Ensured efficacy of treatments through monitoring of treatment regimen
Education
Associate of Applied Science - Nursing
Jamestown Community College
Jamestown, NY1994
Skills
- Strong clinical judgment
- High level of autonomy
- Hospice and palliative care experience
- Resident/family focused
successfully manages and directs nursing staff
- Resident evaluation/intervention
- Problem resolution capability
- Adept at prioritizing/managing deadlines
- Resident and family advocacy
Certification
Current NC RN license
NC Assisted Living Administrators License
SC NHA License
Timeline
Regional Clinical Director
ACTS Retirement-Life Community
11.2019 - Current
Director of Assisted Living
Acts Retirement Life
03.2017 - 11.2019
DON
Acts Retirement Life
05.2016 - 03.2017
ADON
Acts Retirement Life
07.2012 - 05.2016
LPN staff nurse
ACTS Retirement Life
05.1998 - 07.2012
Associate of Applied Science - Nursing
Jamestown Community College
Similar Profiles
Sandra VargasSandra Vargas
Wellness Coordinator at ACTS Retirement-Life CommunityWellness Coordinator at ACTS Retirement-Life Community
Gianna CiciniGianna Cicini
Speech Language Pathologist at ACTS Retirement-Life CommunitySpeech Language Pathologist at ACTS Retirement-Life Community
Martha NketiaMartha Nketia
Certified Nursing Assistant at ACTS Retirement-Life CommunityCertified Nursing Assistant at ACTS Retirement-Life Community
SAMANTHA THOMASSAMANTHA THOMAS
Receptionist/ Medical Assistant at Lake Park Animal ClinicReceptionist/ Medical Assistant at Lake Park Animal Clinic
Chris DavisChris Davis
Ramp Reports Manager at Piedmont AirlinesRamp Reports Manager at Piedmont Airlines