Jennifer Allen
Plaistow,NH
Summary
Results-oriented professional with expertise in audit procedures and client relationship management. Successfully implemented process improvements that increased efficiency, reduced errors, and fostered effective communication with clients regarding payroll discrepancies and audit findings.
Overview
12
12
years of professional experience
Work History
Senior Payroll Auditor
North Atlantic States Carpenters Pension Fund
Wilmington, MA
05.2014 - Current
- Conducted comprehensive audits of payroll processes to ensure compliance with pension fund regulations.
- Implemented process improvements that streamlined payroll auditing procedures, enhancing efficiency and accuracy.
- Developed comprehensive training materials to educate staff on effective payroll auditing techniques.
- Trained junior auditors on best practices in payroll audit techniques and regulatory requirements.
- Enhanced client payroll accuracy by conducting thorough audits and identifying discrepancies.
- Collaborated with cross-functional teams to resolve payroll discrepancies and improve data integrity.
- Optimized third-party vendor relationships by evaluating service quality and negotiating favorable contract terms for outsourced payroll auditing services.
- Established rapport with clients to facilitate smooth communication regarding audit and benefit inquiries or concerns.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Developed detailed reports summarizing audit findings, ensuring transparency and accountability.
- Analyzed data and findings to prepare reports detailing financial information.
- Achieved timely completion of audits by setting clear milestones and effectively managing priorities within tight deadlines.
- Planned and executed follow-up audits at appropriate intervals.
- Tracked funds, prepared deposits and reconciled accounts.
Education
Bachelor of Science - Criminal Justice
University of Massachusetts, Lowell
Lowell, MA06-2011
Associate of Science - Paralegal Studies
Northern Essex Community College
Haverhill, MASkills
- Audit procedures and process improvement
- Time management and task Prioritization
- Attention to detail
- Multitasking and organizational skills
- Analytical problem solving and critical thinking
- Client relationship management
- Account reconciliation
- Report generation
- Teamwork and collaboration
- Adaptability, flexibility, and reliability
- Verbal and written communication
- Microsoft office
Timeline
Senior Payroll Auditor
North Atlantic States Carpenters Pension Fund
05.2014 - Current
Bachelor of Science - Criminal Justice
University of Massachusetts, Lowell
Associate of Science - Paralegal Studies
Northern Essex Community College