Jennifer Alvarado
Albuquerque
Summary
Dynamic and results-oriented professional with a proven track record at Rocket Lab, where I enhanced safety standards and increased equipment effectiveness. Skilled in machine operation and fostering team collaboration, I excel in high-pressure environments, demonstrating exceptional multitasking and customer service expertise. Achieved production goals by leveraging strong communication and safety compliance..
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Operator Technician
Rocket Lab
08.2018 - Current
- Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
- Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
- Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
- Minimized unplanned downtime by proactively identifying potential issues and taking preventive measures accordingly.
- Contributed to a positive work environment by fostering open communication among team members and addressing concerns promptly.
- Participated in cross-functional teams focused on process improvements, contributing valuable insights from an operator''s perspective.
- Provided on-the-job training to newly hired workers and team members.
- Programmed digital controls to optimize geothermal system performance.
Bartender
Club Rio
07.2022 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Food Server
Summit Food Service
08.2017 - 09.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Assisted in training new servers, sharing best practices for excellent customer service.
Education
High School Diploma -
Atrisco Heritage Acadamy High School
10800 Dennis Chavez Blvd SW, Albuquerque, NM 8712105-2017
Skills
- Machine operation
- Safety compliance
- Team player attitude
- Strong multitasking
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Handling difficult customers
- Menu memorization
- Alcohol awareness
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Club Rio
07.2022 - 08.2024
Operator Technician
Rocket Lab
08.2018 - Current
Food Server
Summit Food Service
08.2017 - 09.2018
High School Diploma -
Atrisco Heritage Acadamy High School