Nathan Alvarado
Network and automation engineer with 12 years of experience designing, supporting, troubleshooting, and improving enterprise network environments, including 3 years in my current engineering role. Experienced across routing, switching, firewalls, WAN, and network services with technologies from Cisco, Juniper, Palo Alto, F5, and other enterprise platforms. Strong focus on network automation and infrastructure modernization, leveraging Python, Ansible Automation Platform, Jinja2, Git/GitHub, APIs, and source-of-truth concepts to automate configuration deployment, compliance, data collection, reporting, and operational workflows.
Proven ability to troubleshoot complex network and routing issues, develop scalable automation solutions, improve engineering processes, and collaborate across technical teams in high-availability production environments. Bring a disciplined approach to documentation, change management, problem solving, and operational excellence developed throughout both my enterprise networking career and prior service supporting live Department of Defense networks. Honorably discharged U.S. military veteran.
Work History
Network Operations Engineer II
7 Years 4 Months- Monitored and maintained network and software components according to established guidelines and best practices.
- Maintained network infrastructure consisting of Windows, Linux and virtual products (VMWare/AWS).
- Applied scripting methodologies to automate IT administrative related tasks(Powershell, Python).
- Maintained and assisted in F5 load-balancing of servers.
- Used IT monitoring tools to correlate alerts and identify potential impact. (Microsoft System Center Operations Manager (SCOM)).
- Performed 2nd-level incident response and service resolution for cloud systems.
- Monitored Network services via Solarwinds.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Wireless Field Engineer
1 Year 1 Month- Provided Wireless Field Engineering services.
- Traveled about 90% to new customer sites to collect and analyze Wireless Data.
- Utilized Ekahau to conduct site surveys.
- Utilized Chanalyzer to collect RF data.
- Utilized Linux CLI.
- Analyzed RF on 2.4Ghz and 5Ghz spectrum.
- Troubleshooted Wireless issues with customer IT to achieve wireless goals.
- Surveyed small to large sites (Walgreens, Lowes, Home Depot Canada, CB2, Living Spaces, Macys, Petco, The Container Store, Neiman-Marcus Last Call, Total Wine...).
- Assisted in remediation reporting to customers.
- Completed Wireless troubleshooting tickets using Zendesk to document tickets.
Network Specialist
3 Months- Located in the Fort Worth support office.
- Assisted in day-to-day troubleshooting.
- Users range from civilians to Military officers.
- Government contract for the Fort Worth support site expired and is no longer needed:.
- Maintained Users accounts (active directory).
- Configured VoIP services for new users (Cisco Unified Call Manger).
- Troubleshooted PC issues.
- Troubleshooted VoIP issues.
- Completed Networking tickets using ticketing system (Remedy/Smart-IT).
Field Network Engineer
3 Years 11 Months- Provided and maintained tactical voice networks in support of Marine Corps training exercises as well as live operations abroad 1st Marine Aircraft Wing, 3rd Marine Aircraft Wing and Aviation Combat Element.
- My responsibilities and duties included the following:
- Experience with telecommunications systems (VoIP,POTS)
- Personnel, equipment, and record management.
- Trained subordinates and peers on networking communication concepts and equipment.
- Installation, configuration, and operation of LAN/WAN.
- Maintained and troubleshot multiple networks and end user devices.
- Established Voice over Internet Protocol services using Cisco equipment.
- Interpreted and created network diagrams.
- Installed and terminated communication cables (coaxial, Cat 5, 2-wire telephony, 26 pair telephony, tactical fiber optic, commercial fiber optic).
Education
Bachelor of Science - Cloud Computing
Cloud Networking - Amazon Web Services
Networking/Cyber Security Program - Network And System Administration
Skills
Certification
- CCNA Certified- Cisco Certified Network Associate
- AWS SAA Certified - Amazon Web Services Solution Architect Associate
- CompTIA - Linux + Certified