Jennifer Amaya

• Assisted clients with account inquiries and transactions at Bank of America.
• Educated clients on relevant financial products and services to enhance their decision-making.
• Built strong relationships with clients through effective communication.

•Achieved excellent client satisfaction ratings by addressing concerns

promptly and professionally, demonstrating empathy throughout interactions Guided clients in achieving financial objectives through tailored product recommendations. in achieving financial goals by recommending suitable products.

• Assisted customers in opening new checking and savings accounts.

• Assisted customers in selecting appropriate eyewear based on their needs.
• Conducted vision tests to determine customers' optical prescriptions.
• Fitted and adjusted eyeglasses to ensure proper alignment and comfort.
• Processed insurance claims accurately to enhance customer satisfaction.