Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Jennifer Ames

Rancho Santa Margarita,CA

Summary

Dynamic Client Specialist with a proven track record at Strategic Asset Services, excelling in quality control management and effective communication. Adept at auditing reports and enhancing client satisfaction through meticulous attention to detail. Skilled in accounting software and team collaboration, consistently delivering accurate results and resolving client inquiries efficiently.

Overview

20
20
years of professional experience

Work History

Client Specialist

Strategic Asset Services
Foothill Ranch, CA
09.2015 - Current
  • Reviewing inspection reports: Making corrections and ensuring all required information and documentation is in the report
  • Auditing new reviewer reports for accuracy
  • Communicating with inspectors
  • Backup for QC Manager: Managing reviewers, assigning lists, reviewer calendars.
  • Prior DM spreadsheets and uploading
  • Inputting and uploading orders
  • Clearing exceptions
  • Answering client questions
  • Client communications via phone and email
  • Processing Green repairs and repair verification inspections.
  • Data Entry
  • Editing instructions from clients

Staff Accountant

Masimo Electronics
Irvine, CA
05.2005 - 02.2007
  • Collected data for Sales Tax payment to the Franchise Tax Board every month
  • Fixed coding done on A/P and A/R invoices
  • Month/Quarter/Year end reporting
  • Accounts Payable
  • Accounts Receivable

Education

Associate of Arts - General Studies

Saddleback College
Mission Viejo, CA
06.2011

Skills

  • Proofreading
  • Microsoft Outlook
  • Organizational skills
  • Microsoft Word
  • Accounting software
  • Microsoft Excel
  • Quality control management
  • Customer relationship management
  • Issue resolution
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Time management
  • Adaptability
  • Client needs assessment
  • Accounting
  • General ledger reconciliation
  • Accounts Payable
  • Account Reconciliation
  • Accounts Receivable
  • Client communications
  • Auditing reports

References

References available upon request.

Volunteer Experience

Fund Concerts, Irvine, CA, 2015-05, 2017-04, Taking inventory before and after events, Counting money, Cleaning station, Serving drinks to event goers

Timeline

Client Specialist

Strategic Asset Services
09.2015 - Current

Staff Accountant

Masimo Electronics
05.2005 - 02.2007

Associate of Arts - General Studies

Saddleback College

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