Travis Barker
Brooksville,FL
Summary
A dynamic Client Relations Specialist with a proven track record at Hatchets, where I exceeded performance metrics through effective prioritization and exceptional customer service. Skilled in problem-solving and critical thinking, I enhanced client satisfaction and built strong relationships, leveraging my proficiency in data entry and communication to deliver timely solutions and maintain high-quality service standards.
Overview
2
2
years of professional experience
Work History
Client Relations Specialist
Hatchets
10.2022 - Current
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and maintaining a strong focus on achieving results.
- Logged call information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Calculated correct order totals, and maintained detailed records for inventory management.
- Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.
- Built strong relationships with clients through effective communication.
- Enhanced client satisfaction by addressing concerns and providing timely solutions to issues.
Education
High School Diploma - Computers, Cybersecurity
Weeki Wachee High School
Weeki Wachee, FLCybersecurity - Computers And Security
Wilton Simpson Technical College
Brooksville, FLSkills
- Problem-solving
- Critical thinking
- Shipping and receiving
- Active listening
- Creative problem solving
- Money handling
- Exceptional communication
- Computer proficiency
- Data entry
- Microsoft outlook
- Scheduling
- Data collection
- Quality control
- Complaint resolution
- Client needs assessment
- Professional telephone demeanor
- Filing
- Prioritization
- Microsoft PowerPoint
- Store maintenance
- Stock management
- Technical support
- Reading comprehension
- Research
- Spreadsheets
- Proofreading
- Office equipment proficiency
- Quality assurance controls
- Courteous demeanor
- Adaptive team player
- Credit card payment processing
- High-energy attitude
- Customer relations
- Sales proficiency
- Proficient in software
- Teamwork
- Customer service
- Problem-solving skills
Languages
Spanish
Limited Working
Timeline
Client Relations Specialist
Hatchets
10.2022 - Current
High School Diploma - Computers, Cybersecurity
Weeki Wachee High School
Cybersecurity - Computers And Security
Wilton Simpson Technical College
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