Imari Clark
Summary
Detail-oriented and highly organized administrative professional with extensive experience in office support, client relations, and operations management. Proficient in handling documentation, improving workflows, and ensuring smooth day-to-day office functions. Adept at multitasking, problem-solving, and utilizing technology to streamline operations. Recently relocated to Mooresville and actively immersing in the community while gaining valuable experience through temporary and sales roles during the transition. Adaptable and committed to excelling in dynamic work environments. Committed to providing top-tier support in dynamic work environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Relations Specialist
Pegasus Residential
08.2023 - 04.2024
- Provided client support and managed property inquiries to enhance customer satisfaction
- Addressed concerns and provided solutions to maintain strong client relationships
- Assessed market trends and assisted in business planning to improve profitability
- Supported local and regional teams with administrative and customer service tasks
- Maintained pricing structures and monitored financial planning for efficiency
Leasing Consultant
Hill Pointe LLC
02.2022 - 08.2023
- Prepared and managed lease agreements and client documentation
- Assisted prospective tenants in selecting properties that fit their needs and budget
- Negotiated terms between renters and property owners for seamless transactions
- Coordinated with external agencies to finalize leasing processes
Complaint Specialist
Maximus Inc.
04.2021 - 01.2022
- Provided customers with detailed service information and addressed inquiries
- Researched and resolved client issues efficiently to ensure satisfaction
- Conducted outreach to identify business opportunities and build client relationships
Education
No Degree - Criminal Justice
Florida Technical College
Orlando, FL04-2027
Skills
- Administrative Support
- Record Keeping
- Relationship Building
- Problem-Solving
- Software Proficiency
- Task Prioritization
- Efficiency Improvement
- Critical thinking
- Expert problem solving
- Fair housing regulations
Accomplishments
Achieved $1 million in sales with Highpoint LLC in 2022, driving revenue growth and exceeding sales targets.
Certification
- Salesforce Certified Administrator - Salesforce.
- Customer Value Optimization Specialist DigitalMarketer.
- Tax Credit Specialist (TCS)- National Center for Housing Management.
- Fair Housing Certification- Various certifying bodies or state agencies.
Timeline
Client Relations Specialist
Pegasus Residential
08.2023 - 04.2024
Leasing Consultant
Hill Pointe LLC
02.2022 - 08.2023
Complaint Specialist
Maximus Inc.
04.2021 - 01.2022
No Degree - Criminal Justice
Florida Technical College
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