Kattia Rosero
New York City
Summary
A professional based in New York City with experience in client relations, organizational support, and cross functional collaboration. Holds a BA in Media and Design from Fordham University, with a background in managing projects, supporting teams, and enhancing workplace processes across diverse settings.
Overview
7
7
years of professional experience
Work History
Client Relations Specialist
Equinox HQ
08.2025 - Current
- Supported client and employee relations across international Equinox locations, ensuring consistent communication and service standards.
- Collaborated with HR and operations teams to resolve escalated member and employee concerns, enhancing internal processes.
- Managed high-volume invoicing and corporate correspondence with professionalism, contributing to a positive workplace culture.
Social Media Marketing Intern
Ever Lasting
07.2023 - 08.2023
- Assisted in the creation and publication of daily blog posts using Bloggle~ Blog Builder.
- Consistently published engaging brand content on Pinterest, enhancing online visibility.
- Supported email marketing campaigns, contributing to increased customer engagement.
- Conducted thorough research for potential influencer marketing partnerships, expanding brand reach.
Graphic Design Intern
Johannes Leonardo
06.2022 - 08.2022
- Assisted in redesigning visual assets for Volkswagen, enhancing brand identity and engagement.
- Participated in design explorations for alcohol and spirits brands using Adobe Photoshop and Illustrator.
- Collaborated with copywriters and creative teams to develop compelling graphic materials.
- Contributed to a comprehensive intern project, focusing on strategy, design, and concepting.
External Affairs Assistant
NYU Robert F. Wagner Graduate School of Public Service
06.2019 - 08.2019
- Provided comprehensive administrative support to the External Affairs Department at NYU Wagner.
- Designed engaging digital media signage to enhance student body affairs across all campuses.
- Conducted extensive research projects and performed budget analysis to inform departmental strategies.
Emoti-con Design Fellow
Parsons School of Design - The New School
02.2019 - 05.2019
- Collaborated with senior designers to tackle complex visual challenges, enhancing design processes.
- Developed concepts and graphic lines that improved visual communication for various projects.
- Utilized technology to streamline design workflows, resulting in a more efficient project turnaround.
Education
New Media and Digital Design -
Fordham University
05.2024
High School Diploma -
Fiorello H. LaGuardia High School
01.2020
Skills
- Attention to detail
- Time management
- Administrative support
- Strategic thinking
- Adaptability
- Collaboration and teamwork
- Client engagement
- Decision making
- Visionary leadership
- Microsoft Office proficiency
- Adobe Creative Suite expertise
- Salesforce knowledge
- Customer relations management
- Cross-functional collaboration
Languages
- Spanish
- English
Timeline
Client Relations Specialist
Equinox HQ
08.2025 - Current
Social Media Marketing Intern
Ever Lasting
07.2023 - 08.2023
Graphic Design Intern
Johannes Leonardo
06.2022 - 08.2022
External Affairs Assistant
NYU Robert F. Wagner Graduate School of Public Service
06.2019 - 08.2019
Emoti-con Design Fellow
Parsons School of Design - The New School
02.2019 - 05.2019
New Media and Digital Design -
Fordham University
High School Diploma -
Fiorello H. LaGuardia High School