Samantha Birkholz
Beaverton,OR
Overview
9
9
years of professional experience
Work History
Client Relations Specialist
Achates LLC
08.2022 - Current
- Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
- Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
- Contributed to positive company reviews by delivering exceptional support experiences to clients.
- Logged call information and solutions provided into internal database.
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
Warehouse Associate
Trek Bicycle
10.2020 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled over 50 orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Photography Assistant
Juhl Photography
04.2016 - 09.2020
- Organized studio by putting away equipment and filing paperwork.
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Selected and set up appropriate props, backdrops, and lighting.
- Supported photography and video shoots by helping with equipment setup.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Applied Science - Business
Portland Community College
Portland, OR06-2024
High School Diploma -
Watertown High School
Watertown, WI03-2020
Skills
- Problem-solving
- Critical thinking
- Shipping and receiving
- Creative problem solving
- Exceptional communication
- Professional telephone demeanor
- Technical support
- Document control
- Report preparation
- Clerical support
- Quality assurance controls
Languages
American Sign Language
Limited Working
Timeline
Client Relations Specialist
Achates LLC
08.2022 - Current
Warehouse Associate
Trek Bicycle
10.2020 - 07.2022
Photography Assistant
Juhl Photography
04.2016 - 09.2020
Associate of Applied Science - Business
Portland Community College
High School Diploma -
Watertown High School