Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Anderson

Summary

Organized and dedicated service-woman focused on applying 12 years of leadership and management experience to a career. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.



Overview

26
26
years of professional experience

Work History

Administrative Operations Specialist

United States Forest Service
05.2023 - Current

Maintained a full-time schedule of 40+ weekly hours at a GS-09 occupational level.

  • Serves as primary resource for assessing needs and developing plans to meet administrative and operational requirements of unit.
  • Makes recommendations for operating procedures and guidance pertaining to administrative management operating practices.
  • Coordinates initiation and follow-up of personnel requests for personnel actions (SF52) and assures that all documentation is provided.
  • Developed the onboarding process to offers a streamlined experience for new hires, ensuring they are well-integrated and equipped, providing guidance on employee benefits to include health benefits, life insurance and TSP.
  • Qualified Personnel Time Recorder to support wildland fire or all-hazard incidents.
  • Equipment Time Recorder Trainee responsible for tracking and posting equipment time, ensuring contractors are managed properly in accordance with terms and conditions of agreement/contract for wildland fire.
  • Post equipment and personnel time and use in compliance with contract and/or agreement to include travel, compensable time, work, rate, special rate, fuel, parts, service, or medical deductions.
  • Created and managed operational databases to store and track data and maintain accurate information on District Employees.
  • Ensures exceptional customer service by focusing on responsive, empathetic, and efficient service, focusing on being customer-centric.
  • Assist in collecting and consolidating data from various financial and acquisition systems and databases to support budget estimates.
  • Prepares materials for work flow and operational analysis, cost studies, and/or equipment utilization.
  • Developed and updated tracking spreadsheets using Microsoft 365 to include Forms, Power Automate, SharePoint, Excel and Teams.
  • Developed a newsletter to keep staff informed about important updates and achievements while contributing significantly to a positive and motivating work environment.
  • Maintain staff daily calendars, scheduling appointments, arranging conferences and meetings based on knowledge of Staff schedules and Company priorities.
  • Conducted data analysis to identify opportunities for streamlining operations and improving employee satisfaction
  • Maintains status on incoming and outgoing material and initiates follow-up to ensure timely reply. Keeps supervisor and or subordinates staff advised of approaching deadline dates.
  • Conducted annual property management inventory in order to process all transfer of property, lost or stolen property and destroyed property.
  • Facilitated Property Inventory for the District , to thoroughly report for all accountable item.
  • Manage District Fleet mileage and coordinates maintenance on District vehicles.
  • Facilitated team productivity by providing strong leadership and surmounting challenges.
  • Manage and provide oversight for all barracks on district, to include inspections, placing personnel in/out of barracks and rent.

Administrative Support Specialist

United States Forest Service
02.2023 - 04.2023

Full time 40+ hours per week, (equivalent to GS-05)

• Serves as primary resource for assessing needs and
developing plans to meet administrative and
operational requirements of unit.
• Makes recommendations for operating procedures
and guidance pertaining to administrative
management operating practices.
• Coordinates initiation and follow-up of personnel
requests for personnel actions (SF52) and assures that
all documentation is provided.

• Created and managed operational databases to
store and track data and maintain accurate
information on District Employees.

Behavioral Therapist/Administrative Assistant

Dr Euthym Kontaxis
05.2015 - 04.2019

Full time 30+ hours per week, Yearly Salary $52,000

  • Serves as Office Manager for overall employees' general support, business operations oversight, employee relations, and workforce wellbeing. Ensures that internal systems and procedures for the office's administrative functions carry out overall productivity and effectiveness.
  • Plan, coordinate and organize Gallery events. Consisting of guest and visitor scheduling, travel, marketing, transportation and shipping of high value one-of-a-kind pieces of artwork for Nicholas Kontaxis Studios.
  • Curated collections of artworks from Nicholas Kontaxis Studios, as well as managed all artwork sales and inquiries, who was selected as Forbes 30 Under 30 for 2022.
  • Created and enriched online gallery listings to draw international interest and promote works for sale.
  • Participates meetings and conferences, identifying and tracking topics requiring discussion and decision, follows up to ensure commitments made at meetings are completed, provides advice and guidance information of a factual nature regarding topics of discussion.
  • Screens incoming mail including correspondence and company directives. Determines those that can be acted upon personally and takes necessary action. Routes material of important or technical nature to Manager or appropriate staff for action and/or reply and brings to Manager's attention for significant matters.
  • Work with a variety of people both internally and externally in a highly complex and controversial environment including communications with customers, and region, and externally with variety of partners.
  • Represents the Manager on highly controversial and confidential matters, maintains office continuity, performs special project assignments, facilitates overall internal and external communication and coordination for the Manager and his/her staff. Serves as a point of contact for a wide range of human resources related issues.
  • Coordinates and oversees the companies' records inventory and file management plans to ensure company records are managed and maintained as required.
  • Receive all incoming mail and maintain a daily tracking log of official mail.
  • Assisted with wall-to-wall personal property inventory.
  • Recruiting and training new employees.
  • Maintain a positive customer service attitude.

Teacher

Discovery Of Learning
09.2017 - 01.2019

Part time 25+ hours per week, Yearly Salary $37,500

  • Work with variety of people both internally and externally in highly complex and controversial environment including communications with customers, and region, and externally with variety of partners.
  • Updated Time and Attendance worksheets used by employees, entered Time and Attendance into company pay system. Answered questions related to Time and Attendance.
  • Considerable communication skills and techniques for internal and external communications in highly complex, fast paced, and sometimes controversial atmosphere with variety of internal parties.
  • Ordered and maintained adequate supply of materials and supplies for classroom.
  • Authored and revised organizational policies and standard operating procedures. Properly interpret regulations, policies and applying laws, to evaluate and make final determination for operational, monetary benefits and administrative requests of service members.
  • Maintain positive customer service attitude

Intelligence Analyst, Staff Sergeant

United States Marine Corps
10.1998 - 10.2010

Maintained a full-time schedule of 40+ weekly hours at a GS-09 occupational level.

  • Serves as primary resource for assessing needs and developing plans to meet administrative and operational requirements of unit.
  • Makes recommendations for operating procedures and guidance pertaining to administrative management operating practices.
  • Coordinates initiation and follow-up of personnel requests for personnel actions (SF52) and assures that all documentation is provided.
  • Developed the onboarding process to offers a streamlined experience for new hires, ensuring they are well-integrated and equipped, providing guidance on employee benefits to include health benefits, life insurance and TSP.
  • Qualified Personnel Time Recorder to support wildland fire or all-hazard incidents.
  • Equipment Time Recorder Trainee responsible for tracking and posting equipment time, ensuring contractors are managed properly in accordance with terms and conditions of agreement/contract for wildland fire.
  • Post equipment and personnel time and use in compliance with contract and/or agreement to include travel, compensable time, work, rate, special rate, fuel, parts, service, or medical deductions.
  • Created and managed operational databases to store and track data and maintain accurate information on District Employees.
  • Ensures exceptional customer service by focusing on responsive, empathetic, and efficient service, focusing on being customer-centric.
  • Assist in collecting and consolidating data from various financial and acquisition systems and databases to support budget estimates.
  • Prepares materials for work flow and operational analysis, cost studies, and/or equipment utilization.
  • Developed and updated tracking spreadsheets using Microsoft 365 to include Forms, Power Automate, SharePoint, Excel and Teams.
  • Developed a newsletter to keep staff informed about important updates and achievements while contributing significantly to a positive and motivating work environment.
  • Maintain staff daily calendars, scheduling appointments, arranging conferences and meetings based on knowledge of Staff schedules and Company priorities.
  • Conducted data analysis to identify opportunities for streamlining operations and improving employee satisfaction
  • Maintains status on incoming and outgoing material and initiates follow-up to ensure timely reply. Keeps supervisor and or subordinates staff advised of approaching deadline dates.
  • Conducted annual property management inventory in order to process all transfer of property, lost or stolen property and destroyed property.
  • Facilitated Property Inventory for the District , to thoroughly report for all accountable item.
  • Manage District Fleet mileage and coordinates maintenance on District vehicles.
  • Facilitated team productivity by providing strong leadership and surmounting challenges.
  • Manage and provide oversight for all barracks on district, to include inspections, placing personnel in/out of barracks and rent.

Education

Bachelor of Science - Management

University of Phoenix
Tempe, AZ
07.2023

Associate of Science - Registered Nursing

College of The Desert
Palm Desert, CA
12.2016

Associate of Arts - History

College of The Desert
Palm Desert, CA
12.2014

Skills

  • Verbal, Intrapersonal and Written Communication
  • Crisis Situation Tolerance
  • Data Collection/Evaluation
  • Client Relations/Service
  • Attention to Detail
  • Adaptability/Flexibility
  • Advanced MS Office Suite Knowledge
  • Critical Thinking
  • Complex Problem-Solving
  • Database Organization

References

Susan Zahn

Emergency Management Specialist - WO FAM NIMO

United States Forest Service

(951) 217-5146 Mobile

susan.zahn@usda.gov


Cheryl Raines

Contract Operations Program Manager

United States Forest Service

(760) 920-1107

cheryl.raines@usda.gov


Christopher Fogle

Assistant District Fire Management Officer

United States Forest Service

(951) 659-5970

christopher.fogle@usda.gov


Sarali Alonso (personal)

(760) 960-2878

salonso420@gmail.com


Priscilla Richards (personal)

(760) 902-7652

cilla_tiny11@yahoo.com



Timeline

Administrative Operations Specialist

United States Forest Service
05.2023 - Current

Administrative Support Specialist

United States Forest Service
02.2023 - 04.2023

Teacher

Discovery Of Learning
09.2017 - 01.2019

Behavioral Therapist/Administrative Assistant

Dr Euthym Kontaxis
05.2015 - 04.2019

Intelligence Analyst, Staff Sergeant

United States Marine Corps
10.1998 - 10.2010

Bachelor of Science - Management

University of Phoenix

Associate of Science - Registered Nursing

College of The Desert

Associate of Arts - History

College of The Desert
Jennifer Anderson