Jennifer Angus
Ponte Vedra Beach,FL
Summary
Seasoned hospitality leader with extensive experience in catering and restaurant management. Specializes in elevating catering and dining services through creative dining/event planning and strong team leadership. Demonstrates a keen ability for orchestrating a wide range of events, ensuring tailored customer experiences. Known for maintaining high-quality service during challenging situations.
Overview
31
31
years of professional experience
Work History
Catering Director
The Plantation at Ponte Vedra Beach
Ponte Vedra Beach, FL
05.2022 - 01.2025
- Developed ongoing relationships with members to meet and exceed the needs and expectations of their personal and corporate events.
- Led the coordination of diverse events, including weddings, corporate meetings, and holiday celebrations.
- Managed and inspired team members to deliver personalized, exceptional service.
- Orchestrated weekly managers' meetings, communicating new and updated special event details.
- Created personalized menus for each event in partnership with the Catering Chef.
- Curated floral services and decorations enhance the ambiance of events and Clubhouse settings.
- Maintained exceptional quality catering service during a renovation project that closed the clubhouse for one year, using alternative venues.
Food and Beverage Director
The Plantation at Ponte Vedra Beach
Ponte Vedra Beach, FL
02.2022 - 05.2022
- Supervised employees' performance, ensuring they provide excellent member service.
- Efficiently addressed and resolved member complaints, ensuring satisfaction.
- Oversaw bar purchasing and inventory. Worked with vendors to develop Clubhouse beverage offerings.
- Delegated work to dining room captains, setting priorities, and goals.
- Oversaw daily operations of the Clubhouse and Beach House restaurants and bars.
Food and Beverage Director
Marsh Landing Country Club
Ponte Vedra Beach, FL
05.2018 - 11.2021
- Oversaw daily operations of the restaurant, bar, and catering services, including staffing schedules, financial, and service procedures.
- Hired, trained, and supervised a staff of 30 front-of-house and 20 back-of-house employees, often in partnership with a Chef, Bar Manager, and Banquet Manager.
- Developed banquet and seasonal restaurant menus with the chef.
- Created a positive, team-centered work environment with the introduction of cross-training.
- Improved service standards by fostering stronger relationships between employees and members.
Event Planner
Publix
Ponte Vedra Beach, FL
07.2017 - 05.2018
- Guided clients in the choice of menus, wedding cakes, and floral arrangements.
Human Resources Coordinator
The Education Cooperative
Wellesley, MA
07.2001 - 10.2003
- Established and maintained digital employment files, including hiring and benefit procedures.
General Manager
Papa Razzi Trattoria
Hanover, MA
08.1996 - 06.2000
- Oversaw restaurant, bar managers, and service staff.
Catering Manager
MIT Faculty Club
Cambridge, MA
08.1993 - 05.1996
- Coordinated special events from planning phase to the execution.
Education
Bachelor of Science - Hospitality Management
University of Massachusetts, Amherst
Amherst, MASkills
- Operational Management
- Financial Management
- Customer Service Excellence
- Staff Training and Development
- Vendor Relations
- Culinary Menu Planning
- Team Leadership
- Catering Revenue Growth
- Tailored Customer Experiences
- Versatile Problem-Solving
- Simultaneous Task Management
- Detail-Oriented Organization
References
References available upon request.
Timeline
Catering Director
The Plantation at Ponte Vedra Beach
05.2022 - 01.2025
Food and Beverage Director
The Plantation at Ponte Vedra Beach
02.2022 - 05.2022
Food and Beverage Director
Marsh Landing Country Club
05.2018 - 11.2021
Event Planner
Publix
07.2017 - 05.2018
Human Resources Coordinator
The Education Cooperative
07.2001 - 10.2003
General Manager
Papa Razzi Trattoria
08.1996 - 06.2000
Catering Manager
MIT Faculty Club
08.1993 - 05.1996
Bachelor of Science - Hospitality Management
University of Massachusetts, Amherst
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