Jennifer Arguello
Carrollton,TX
Summary
Strategic Sales Manager with a proven track record of managing complex corporate partnerships and developing customer-focused lodging and travel solutions. Skilled in account management, opportunity assessment, contract negotiation, and stakeholder engagement, with expertise in workforce lodging and extended stay business needs. Recognized for building trusted relationships, aligning customer needs with business objectives, and creating mutually beneficial solutions across customers, hotels, and cross-functional teams.
Overview
13
13
years of professional experience
Work History
Sales Manager
Hilton Worldwide Sales
Carrollton, TX
2023.07 - Current
- Manage a portfolio of 13 global corporate accounts representing more than $52M in annual room revenue, developing strategic account plans that drive growth, customer retention, and long-term partnership success.
- Exceeded annual revenue goals in 2024 and 2025 through customized sales strategies, negotiated travel agreements, and customer-specific growth initiatives.
- Negotiate and secure long-term partnership agreements that increase customer loyalty, stimulate demand, and expand Hilton's share within strategic accounts.
- Serve as a trusted advisor to corporate customers, hotel stakeholders, and internal business partners, developing customer solutions, resolving operational challenges, and aligning enterprise resources to support business objectives.
- Lead customer business reviews, executive engagement activities, and strategic planning initiatives while serving as a subject matter expert on Hilton brands, enterprise initiatives, and lodging solutions for workforce lodging providers, medical staffing agencies, and key travel stakeholders.
- Drive enterprise-wide initiatives that enhance customer engagement and business growth through the Hilton Global Connections Extended Stay Forum, Virtual Credit Card workgroups, Central Invoicing pilot, Project Superstar, and as the Business Travel Sales advocate for Hilton Grand Vacations.
Account Manager
Hilton Direct, Hilton Worldwide Sales
Addison, TX
2017.10 - 2023.07
- Consistently exceeded annual sales targets with a 2022 achievement of $18.8M (115% of goal) & mid-year 2023 of $14.7M (162% of goal).
- High focus on delivering consultative client solutions for their business needs and building strong, long-term relationships.
- Trusted advisor to hotel sales professionals assisting in finding mutually beneficial solutions between external customers and hotel stakeholders.
- Mentor to colleagues on both the Account Management and Inbound teams to assist with sales cadence leading to improved sales performance.
- Achievements/Tasks
Intermediary Sales Partner
Hilton Direct, Hilton Worldwide Sales
Carrollton, TX
2014.01 - 2017.10
- Consistently achieved quarterly sales targets while managing a high-volume desk that included 60+ group intermediary accounts.
- Partnered with four Directors of Sales, Worldwide Accounts on group intermediary small business, 10-100 rooms on peak.
- Assisted group intermediary clients and hotels with contract negotiations, commission payments and miscellaneous requests.
- Achievements/Tasks
Education
B.A. - Mass Communication-Public Relations
Texas State University
San Marcos, TX2008-12
Skills
- Strategic Account Management
- Consultative Selling
- Partnership Development
- Opportunity Assessment & Qualification
- Contract Negotiation
- Business Travel Programs
- Workforce Lodging & Extended Stay Solutions
- Stakeholder Engagement
- Cross-Functional Collaboration
- Salesforce CRM, MicroStrategy & OnQ SM
Accomplishments
- 2025 Circle of Excellence
- 2021 Circle of Excellence
- 2019 Circle of Excellence
Affiliations
- Hispanic Latinx Team Member Resource Group, Advisory Board (2022 - Present)
- GBTA Ladders, Season 11 (2024-2025)
Courses
- Storytelling with Data for Sales (2022, 2026)
- Account Management (2025)
- Hilton Core Sales Skills - Accelerated (2022)
- Intermediate Negotiations (2022)
- Lead 1.1 Virtual Leadership Development Program for Individual Contributors and First Time People Managers (2021)
Timeline
Sales Manager
Hilton Worldwide Sales
2023.07 - Current
Account Manager
Hilton Direct, Hilton Worldwide Sales
2017.10 - 2023.07
Intermediary Sales Partner
Hilton Direct, Hilton Worldwide Sales
2014.01 - 2017.10
B.A. - Mass Communication-Public Relations
Texas State University