Jennifer Argueta
Boston ,MA
Summary
Professional with experience in customer service and strong skills in organization, problem-solving, and teamwork. Passionate about working with people and providing effective solutions, with a focus on customer satisfaction. Currently transitioning into the banking sector, with knowledge in basic finance, accounting, and data management. Recognized for being reliable, responsible, and proactive, with the ability to adapt to new challenges.
Overview
2024
2024
years of professional experience
Work History
Baggage Handler System Assistant
Jones Lang Lassalle Americas Inc
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
Ambassador
Sodexo Magic
Boston, MA
01.2022 - 02.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned merchandise using point of sale system for accurate purchase totals.
Education
Certificate, Careers In Banking And Finance -
Asian American Civic Association
Boston MA03.2024
East Boston High School
Boston, MA06.2022
Skills
- Fluency in Spanish and intermediate level of English
- Experience in customer service and problem-solving in the financial sector
- Proficiency in Excel and accounting software
- Basic knowledge of financial analysis
- Problem-solving skills
- Effective communication
- Teamwork
- Flexibility: Ability to adapt to different situations and customers, showing the
capability to adjust to changes in the company's procedures or policies - Patience: Ability to remain calm and composed even in difficult situations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Ambassador
Sodexo Magic
01.2022 - 02.2024
Baggage Handler System Assistant
Jones Lang Lassalle Americas Inc
Certificate, Careers In Banking And Finance -
Asian American Civic Association
East Boston High School