JENNIFER ARNOLD
Freeport,MI
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Craft Chiropractic
Middleville, MI
03.2024 - 09.2025
- Greeted patients and managed front desk operations efficiently.
- Scheduled appointments and maintained patient records accurately.
- Interacted with clients to resolve issues or answer questions regarding services rendered by company.
- Coordinated insurance verification and handled billing inquiries professionally.
MEDICAL CODER
Corwell Health
Grand Rapids, MI
10.2017 - 06.2021
- Reviewed medical records and identified relevant diagnoses and procedures for accurate coding of claims.
- Utilized Epic software to verify accuracy of diagnosis and procedure codes assigned to patient accounts.
- Used ICD-10-CM and CPT coding to complete records.
- Worked in high-volume medical coding and collections environment to maintain exceptional standards of excellence.
- Queried provider regarding missing, unclear, or conflicting health record documentation using approved templates.
Education
Associate of Science - Health Information Technology
Davenport University
Grand Rapids, MI01-2017
Skills
- CPT and ICD-10 coding
- Insurance verification
- HIPPA compliance
- Office administration
- Organizational skills
- Time management
- Attention to detail
- Problem-solving
Certification
- Registered Health Information Technology
- May 2017
Timeline
Front Office Assistant
Craft Chiropractic
03.2024 - 09.2025
MEDICAL CODER
Corwell Health
10.2017 - 06.2021
Associate of Science - Health Information Technology
Davenport University
REFERENCES
Amanda Elliston
Practice Administrator / David Barney Family Medicine
(616) 600-1885
Relationship: Former Colleague
Sarah Infante
sarahinfante805@gmail.com
(734) 904-3250
Relationship: Former Colleague
Etta Bendekgey
ettabendekgey@gmail.com
(616) 889-7932
Relationship: Friend