Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jennifer Arzola

Modesto,Ca

Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with [Company].

Overview

8
8
years of professional experience

Work History

Lyft Driver

Lyft Inc.
03.2022 - Current
  • Provide safe, reliable, and exceptional ride services to customers ensuring their comfort and convenience

Customer Service Agent

Bonds Manufacturing
09.2021 - 03.2023
  • Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish-speaking customers.

Sales Assistant Manager

Sprint
06.2019 - 08.2021
  • Drive sales and service results that maximized location sales by 38%, while providing a world class customer experience.
  • Coach and empower my team to constantly deliver a successful sales solution.

Lead Production Associate

Tesla Inc.
07.2018 - 03.2019
  • Apply critical problem-solving skills to efficiently keep build-plan on time
  • Ensure communication is maintained between supervisors, associates, leads, etc
  • To keep a cohesive team work environment
  • Quickly analyze high-pressure situations and make the best decision possible without compromising product quality and integrity.

Assistant Manager

Panda Express
07.2015 - 07.2018
  • Coach, train, and encourage the team while delivering exceptional guest experiences that resulted in being top 2 in the region for customer satisfaction.
  • Modeled duties for front and back house positions.
  • Resolve complaints

Education

Pharmacy Technician Program - Pharmacy Technology

Institute of Technology
Clovis, CA
11.2023

High School Diploma -

Modesto High School
01.2014

Skills

  • Bilingual (Spanish)
  • Computer Literacy
  • Safety Protocols
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Inventory Management
  • Decision Making
  • OSHA Compliance
  • Automated Machinery Operation
  • Critical Thinking
  • Word Processing
  • Conflict Resolution
  • Adaptable Nature
  • Team Development
  • Customer Service Management
  • Data Analysis

References

  • Hong Duong, (209) 537-8401
  • Jose Zaragoza, (510) 269-3500
  • Nashayla Montez, (209) 431-4463

Languages

Spanish
Native or Bilingual

Timeline

Lyft Driver

Lyft Inc.
03.2022 - Current

Customer Service Agent

Bonds Manufacturing
09.2021 - 03.2023

Sales Assistant Manager

Sprint
06.2019 - 08.2021

Lead Production Associate

Tesla Inc.
07.2018 - 03.2019

Assistant Manager

Panda Express
07.2015 - 07.2018

Pharmacy Technician Program - Pharmacy Technology

Institute of Technology

High School Diploma -

Modesto High School

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Jennifer Arzola