Summary
Overview
Work History
Education
Skills
References
Languages
Skills
Timeline
Generic

Cristi Castillo

Houston,TX

Summary

Customer-focused professional with over 7 years of experience in customer service, front desk operations, administrative support, and sales. Skilled in building relationships, managing appointments, resolving customer concerns, handling phone communications, and maintaining organized office operations. Proven ability to multitask in fast-paced environments while delivering exceptional service. Seeking a Leasing Consultant position where strong communication, sales, and administrative skills can contribute to resident satisfaction and property occupancy goals.

Overview

8
8
years of professional experience

Work History

Lyft Driver

Lyft
Houston,
03.2026 - Current
  • Provided excellent customer service to passengers.
  • Managed scheduling and time-sensitive transportation requests.
  • Maintained a 5-star customer-focused experience.
  • Demonstrated strong problem-solving and communication skills.

Salesperson

Home Remodeling Expert
Houston, TX
08.2023 - 12.2025
  • Cultivated strong relationships with clients to understand remodeling needs and preferences.
  • Conducted detailed product presentations, highlighting features and benefits of services offered.
  • Collaborated with project managers to ensure seamless execution of remodeling projects.
  • Enhanced customer satisfaction by providing tailored solutions based on individual client assessments.

Receptionist

Venetian Nail Spa
Cinco Ranch
06.2018 - 08.2023
  • Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Coordinated communication between clients and staff to optimize service delivery.
  • Maintained accurate records of appointments and client interactions using salon management software.

Education

High School Diploma -

Desert Oasis High

Skills

  • Front Desk Operations
  • Calendar Management
  • Bilingual (English & Spanish)
  • Problem Solving
  • Multitasking
  • Phone Etiquette

References

References available upon request

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Skills

  • Microsoft Office

Timeline

Lyft Driver

Lyft
03.2026 - Current

Salesperson

Home Remodeling Expert
08.2023 - 12.2025

Receptionist

Venetian Nail Spa
06.2018 - 08.2023

High School Diploma -

Desert Oasis High
Cristi Castillo