Jennifer Ashley-Robinson
Dyersburg,TN
Summary
Dedicated mother of three excelling in providing exceptional customer service and thriving in fast-paced environments. Known for efficiency and quick learning, seizing opportunities for success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Services Representative
World Finance
Dyersburg, TN, US
09.2021 - Current
- Handled incoming customer inquiries via phone.
- Managed loan application submissions.
- Managed payment collections through various channels.
- Maintained cleanliness of office environment.
- Executed loan closings.
- Provided exceptional customer service.
- Managed tax preparation tasks.
Sales Associate
Auto Finance Center of Dyersburg
Dyersburg, TN, US
04.2021 - 08.2021
- Handled incoming calls to assist customers with account inquiries.
- Utilized social media, Solutions system, and email to effectively generate leads.
- Facilitated vehicle sales.
- Executed detailed cleaning tasks to ensure pristine conditions.
- Handled cash and payments accurately.
- Insurance
- Marketed business through social media platforms and flyers.
Cashier/Customer Service
Kroger Stores
Dyersburg, TN, US
01.2020 - 04.2020
- Checked out customers.
- Helped restock shelves if needed.
- Sanitized in between rushes.
- Provided quality customer service.
Sales Representative
Metro by T-Mobile
Dyersburg, TN, US
09.2019 - 11.2019
- Identified sales opportunities and acted on leads
- Answered product and service related questions
- Provided outstanding customer service
- Sold phones
Cashier/Customer Service
Bad Bob's
04.2019 - 07.2019
- Took orders.
- Counted/deposited money.
- Cleaned.
- Carried out food.
Fresh Cap 2 Associate
Walmart
Dyersburg, TN, US
02.2019 - 04.2019
- Unloaded meat/produce trucks using a pallet jack.
- Binned/labeled produce and meat.
- Stocked.
- Cleaned.
Education
High School Diploma -
Dyer County High School
Newbern, TN05.2018
Skills
- Customer Service
- Excel
- Sales
- Cashiering
- Computer skills
- Cash Handling
Certification
Driver's License
Additional Information
I am always looking for opportunities to make new friends, talk to new people, and help others. I work well with everyone and I'm very easy to get along with. Even under pressure I always give my all in every situation and I learn very quickly.
Personal Information
- Authorized To Work: US
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Assessments
Customer service, Proficient, 2020-07-01, Identifying and resolving common customer issues
Timeline
Financial Services Representative
World Finance
09.2021 - Current
Sales Associate
Auto Finance Center of Dyersburg
04.2021 - 08.2021
Cashier/Customer Service
Kroger Stores
01.2020 - 04.2020
Sales Representative
Metro by T-Mobile
09.2019 - 11.2019
Cashier/Customer Service
Bad Bob's
04.2019 - 07.2019
Fresh Cap 2 Associate
Walmart
02.2019 - 04.2019
High School Diploma -
Dyer County High School